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Reviews

Rated 5 out of 5 by from Great Fitness Band I had the original Vivosmart and loved it. After I lost it on a hike, I tried several other newcomers throughout the years. The Microsoft Band 1&2, Vivosmart HR, Nike FuelBand, and a FitBit. All failed to fulfill all of my needs. The Microsoft Bands were uncomfortable, the FitBit was the opposite of waterproof, and the Nike FuelBand had the links issue (got stuck on my wrist). So far, I love Vivosmart the 3rd, and mixed with the Garmin Connect app (which has come a long way), this small, comfortable band meets all of my needs. Great battery life, love the "portrait mode" for the display and the distance, even though it has no built-in GPS, is amazingly accurate. I plan on purchasing another for my girlfriend.
Date published: 2017-06-04
Rated 4 out of 5 by from 2 weeks in and very happy I've had this for 2 weeks now and it's been working fine for me. This is my first tracker. The thinner profile is nice, I bypassed earlier bands because between needing the large size and the thickness I was concerned about fitting through the cuffs on my sleeves, but I've had no problems with any of my shirts with this one - it's no thicker than a bulky watch. The band itself is pretty rubbery, but that may be standard for heart rate monitors. Sleep tracking seems pretty accurate within its limitations - you define your normal sleep period (e.g. 11PM-7AM) and it'll track your sleep within that. If you go beyond that period (e.g. sleeping in on the weekend) it'll continue to record sleep until it's pretty clear you're up, though you'll see spikes of "up" for things like walking to hit the snooze button if your clock's not reachable. Sleep is expected to all be within that defined window - there's no way to record or track naps at least in the software as it currently exists, and if you have a busy day and "crash" before the bedtime you've defined it may not recognize the beginning of sleep. It's worth spending a little time in the Garmin Connect app on your phone to customize what shows on the band, since you'll be swiping through sections, but there's also not a huge amount you'll be doing on the band itself. Notifications are pretty basic, on Android I had to dig a bit in the Garmin Connect app to get it to recognize notifications from my work email app as being something to pass across to the band, but you can go into the Smart Notifications area and (via menu) Add an additional app. On the band itself you get a brief excerpt and the ability to dismiss it from the band. The only disappointment I've had is that Incoming Call and Missed Call notifications don't show name/number info.
Date published: 2017-05-10
Rated 2 out of 5 by from No replacement for broken wristband? Although it's only seen gentle use, the band on my Vivosmart 3 broke a few days ago. Unfortunately, I have not found replacement bands for this model. Without a replacement band, this otherwise helpful activity tracker is no longer useable.
Date published: 2017-12-24
Rated 2 out of 5 by from Garmin has a real quality issue with broken bands After eight months of infrequent use the silicone band has broken and you can't get replacements. A similar thing happened with my earlier Vivosmart - less than a year and the strap inexplicably failed. We will see what Garmin support have to say regarding warranty, but that's not the point. Garmin clearly have an issue with product design. This is a pity because the Vivosmart 3 works fine as an activity monitor - the HR tracking is +/- 3 bpm with my Polar EKG strap and I find the distance measurement +/- 2% once you measure your custom stride length.
Date published: 2018-01-18
Rated 4 out of 5 by from Good Activity Tracker and More I’ve been wearing my Garmin less than a month and am still learning how to take advantage of all its features. It’s not as intuitive as I would have liked and I’ve been using the on line tutorial. The lower profile of the Garmin looks better than my previous Fitbit that cracked after six months of use.
Date published: 2018-01-17
Rated 1 out of 5 by from Screen resolution hazy product images misleading I purchased this Garmin model from REI and can verify the screen resolution is hazy/blurry. The product images REI displays shows a sharper screen/resolution. REI should represent this product in its true light/quality. Why is the resolution so low?
Date published: 2017-05-27
Rated 1 out of 5 by from Great tracker for unreliable information I may have to update this rating depending on how Garmin support resolves my issue, but out of the box this is fitness tracker is great! Great for giving you useless irrelevant information. Some of the issues: Extremely slow heart rate response during higher intensity activity. Now now wrist tracker is great while you are moving, but it should catch up when you stop moving during intervals. This thing will tell you that your heart rate is 80 when you chest is beating out of your heart. It makes the calorie burn calc highly unreliable. Distance. Now with no GPS, I would be fine with some inaccuracy. But for recorded walks it seems dead on. A .5 mile walk ends up being .5 miles. But it seems to double up that walk, and add extra distance. By end of day you have several extra miles worth of walk that you didn't do. Daily calories: It Garmin connect this fitness tracker will turn mere steps into a full on ironman calorie burning session. Sure you may be only 4k steps in for the day, but the Garmin is super optimistic, and it thinks you burned 400 extra calories. Garmin wants you to eat that cheese burger, twice. Intensity minutes: Cool idea, track high intensity work outs. Unfortunately just like the walking it doubles up the actual minutes. Text messages and incoming calls: the display for messages are terrible, you basically end up knowing that you have a text message, but it is to clunky to actually read it. It also shows you that you have an incoming call, but doesn't give you the caller ID info from the cellphone, so that is equally useless. So far support has been polite, but have yet to get back to me with a good solution. Maybe mine is buggy, or maybe they didn't dot their i's and cross their t's with this design.
Date published: 2017-06-05
Rated 3 out of 5 by from Does what I need it to do but I am am a 66-year-old, high A1C guy who needs to keep weight down. I do this by way of diet and exercise. For past four years, I have had walking goal of 10,000 steps a day and mixing in hour bike rides and 15-minute stationary bike rides. My wife joins me. She bought fitbit and claims it makes it all a lot more fun. I bought Garmin two weeks ago and she is correct. Pro: The Vivosmart 3 is more comfortable than her fitbit, has more fun functions and a better app. It seems very accurate as a step counter and heart rate monitor. It seems better built that the fitbit. It is more attractive, in MHO, than fitbit. Con: The stairs-climbed function is kind of a joke. This morning, I was doing laundry and went up and down the stairs eight times. The Garmin recorded three; Oh well, that is of secondary importance to my routine. As mentioned, the displays can be hard to read as they are fuzzy but not a big problem. Though I have gotten the hang of it now, muddling through the functions and app the first week was aggravating; compared to the fitbit, the Garmin is extremely non-intuitive -- both the wrist band and the app. My wife's fitbit some how knows when she is riding a bicycle and also the stationary bike but the Garmin has to be manually adjusted to show those things as separate "activities" in the app. I think. Which leads me to: THE most disappointing aspect, the one which prevents me from giving more stars in this review, is Garmin customer service. They have yet to return emails I sent the first day concerning the bike riding function. Garmin is a local company and want to love them. But, well, see "Con" entry. No "cons" of ANY kind when it comes to REI however!!!!
Date published: 2017-09-20
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Questions & Answers

Does does any of your watches have a pool lap counter and a heart rate monitor together?

Asked by: Chuck
This fitness tracker does not , but the Garmin Forerunner 735XT Heart Rate Monitor Watch has both pool/swimming metrics and a built in heart rate monitor. If you are looking to monitor your heart rate while swimming, the Garmin HRM-Tri or HRM-Swim chest straps need to be purchased separately.
Answered by: REIservice
Date published: 2017-05-08

Is GPS available with this tracker? Does it come with interval timers?

Asked by: Peggy
There is no GPS, and no way to have the unit record based of the GPS in a paid device like a phone.
Answered by: Freefall_Doug
Date published: 2017-12-17

Is this waterproof?

Asked by: adventurer
This tracker is water resistant and can be used for swimming, but it is not fully waterproof and cannot be submerged for long periods of time or to great depths, like for scuba diving.
Answered by: REIservice
Date published: 2017-10-23

Can the tracker compete with other fitness trackers? I.e. Other individuals with Fitbit. Competition between individuals.  

Asked by: Mfk4278
Unfortunately, you are not able to sync Fitbit and Garmin trackers for competition.
Answered by: REIservice
Date published: 2017-06-03

Can you ship this to my REI store in Anchorage AK? You cannot ship to me and the REI store in Anchorage said I could order and have it sent to them...

Asked by: Sue R
Yes, this activity tracker can be shipped to our retail store in Anchorage.
Answered by: REIservice
Date published: 2017-12-17

Does it come with a wall plug charger or do the batteries have to constantly be changed when it dies?

Asked by: Jackie97
This activity tracker comes with a USB charging/data cable. The internal battery cannot be changed.
Answered by: REIservice
Date published: 2017-06-03

Will this work well with a Garmin Fenix 3? I have an older version, and when I want Heart Rate I need to use the chest strap so I only wear it during activites. I would like something I can wear on my wrist to monitor HR during the day as well.

Asked by: Shawn
This activity tracker does not pair to another watch or activity tracker.
Answered by: REIservice
Date published: 2017-11-01

If I wear a chest strap monitor will this show the read out from the strap?  If so, is there a specific brand chest strap that it will sync with?

Asked by: Linda M
​This watch is not compatible with a chest strap heart rate monitor as there is one integrated into the band.
Answered by: REIservice
Date published: 2017-12-04
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