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Rated 1 out of 5 by from Walkie talkie function does not work The Walkie Talkie function does not work at all. The headphones are great, sound is clear, and the microphone picks up my voice well for phone calls. However my major gripe is the push to talk function where you can push the side of the right headphone to queue up the mic and send a message to a friend on the slopes with the same headset/app just plain doesn't work. I, like many others, bought this specifically for that function. The idea of being able to communicate without having to take off your gloves and fish your phone out of your pocket is a great concept, I really wish it actually did that.
Date published: 2018-02-16
Rated 1 out of 5 by from Save your money Purchased these and used for one ski season then they stopped working. They were a couple months out of 12 month warranty. Their customer service did nothing to resolve the problem. Note, they do not provide a repair option even if you want to pay for it. So you are basically screwed. Safe to say I am very disappointed. Given how much these cost I expect them to function for more than one season and have the company stand behind them. Do not waste you money. Won't be buying or recommending any Outdoor Tech products in the future.
Date published: 2017-02-02
Rated 4 out of 5 by from Pricy, but not a bad option With the limited options for ski helmet audio systems this one seemed to the be best option.  Originally i purchased the wired solution, but because you couldn't unplug at the helmet I had to unplug at the phone, leaving cumbersome cords hanging during breaks.  The wireless solution is much easier to deal with, and I had no issues with connectivity or battery life.  I'm not audiophile, but the sound meets my needs.  They are pricy, but so far so good.
Date published: 2017-02-16
Rated 2 out of 5 by from Not Quite All the way there yet. Bought this as a Christmas gift for wife to use while snow skiing. Electronic gadgets must work well and consistently for her to adopt and I took a gamble. If all you want is something that will play music under your helmet, then this is pretty good. The only advantages over wired earbuds are maybe a little more comfort, less limitation of external sound, and the push button controllers. In the end, my wife still found wired ear buds a better option. Once you go past music, there are more issues. First, the person to person app was not yet working on either her iPhone or my Galaxy S7. Second, on my Galaxy, the microphone would only work for phone calls and not for other apps or voice control of the phone. There was some background hum while playing music and also had some times where sound was dropped while skiing on a cold day. This is close, but just not quite able to meet the expectations.
Date published: 2017-01-18
Rated 1 out of 5 by from Paired but won’t play Paired with my iPhone X in Bluetooth settings and in the app but wouldn’t play music or connect for a phone call.
Date published: 2018-02-17
Rated 4 out of 5 by from Works great, takes some setup Finally a perfect set up for listening to music and contact friends on the mountain. The big buttons make it easy to adjust volume, pause or skip songs with gloves/mittens on. However, your goggle strap can't rest on them because it can push the buttons during riding. I use an iPhone 5s for the Bluetooth and found that the signal was better in my right pocket verses the left. Took me a little time to dial them in, but now they work great!
Date published: 2017-01-11
Rated 1 out of 5 by from Range is about 3 feet. They're going back. Other than the atrocious unusable range, they're great. Easy to pair, easy to use, sound quality is great. Controls are a bit unusual vs most bluetooth devices, but it only took me a few minutes to memorize, and now I find them intuitive. There is a bit of a hum but I only hear it in the house. Once I get outdoors I don't notice it. The only gripe about the design is the mandatory use of a USB->stereo headphone jack cable for charging. Now I have to take a special cable with me everywhere I take my helmet. Great. That said, none of those are dealbreakers. The audio range is. It cuts out CONSTANTLY. Every time I turn my head, I get snap crackle and pop. I sit down, with my phone in my left pocket, basically 2-3ft from right earpiece to phone, and I get "connection lost" or "out of range" or whatever asinine error. Folks here have said it works best with your phone in your right pocket. Nope, sorry. Dealbreaker. If a matter of a few inches different location for my phone makes a difference to this device, it means it's not reliable enough. I've got bluetooth devices that work from dozens of feet away, through walls, flawlessly every time. These are a huge disappointment.
Date published: 2017-01-30
Rated 4 out of 5 by from Head phones The first set I bought didn't give a click sound in the right ear. That made it very hard to us. I returned it the next day and went through 4 more sets to find a set that clicked in both ears. I like the sound and the easy use of all phone features. The click noise is very very important with out it they suck. in inspector at outdoor tech needs to find a job he/she is good at only 1 in 6 set worked well enough to buy. I do hope they last 8 to 10 years $130.00.
Date published: 2017-02-25
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Questions & Answers

The description says that your snowmobile helmet must have an audio lining? What exactly does this mean? 

Asked by: Riley
​This means that your helmet must be audio ready. These helmets include earpads with pockets to slip the chips inside and keep in place.
Answered by: REIservice
Date published: 2017-10-09

I want to use my Bluetooth speakers, from my ski helmet, for summer use, I need a head set to insert them into , please direct me

Asked by: Skiair10
Unfortunately, we do not have any compatible headphones available for purchase through REI. However, you can purchase the Outdoor Tech Chips Exoskeleton directly from Outdoor Tech.
Answered by: REIservice
Date published: 2017-04-03

I bought 2 of the Outdoor Tech 2 Bluetooth speakers mid season (Jan/Feb2017) & have had both USB Charging cables break. I can't buy replacement charging cables & after $260 and only a few months use to say the I'm extremely disappointed. REI please HELP! 

Asked by: Grangervet
​Please contact us by phone at 1 (800) 426-4840 regarding your purchase.
Answered by: REIservice
Date published: 2017-07-17
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