A collage of outdoor gear, including a sleeping bag and pad, ski boots, a jacket and more.

Virtual Outfitting

Book a free 1-on-1 virtual appointment to meet with an expert online.

Book an appointment

From fit services to simple how-to’s, we bring all the goodness of the co-op right to your screen

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  • Camping & Backpacking

    Backpacks, tents, electronics, etc.

  • Paddling

    Kayaks, paddle boards, canoes, racks, etc.

  • Car Rack Outfitting Appointment

    Roof racks, hitch racks, cartop boxes, etc.

  • Climbing Outfitting Appointment

    Climbing Harnesses, ropes, shoes, etc

  • Hiking Footwear Fitting

    Hiking boot selection and fit, hiking gear.

  • Running Shoe Fit

    Shoe selection and fit, running gear.

  • Cycling

    Types of bikes, bike fit, bike racks, etc.

  • Apparel and Travel Gear

    Apparel, travel, etc.

  • Ski & Snowboard Outfitting

    Skis, snowboards, boot fitting, bindings, etc.

  • Cross Country & Snowshoe Outfitting

    Skis, snowshoes, boot fitting, accessories, etc

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How it works

Save your spot

Tell us a little bit about yourself when you book your appointment and we’ll match you with someone who understands your interests and needs.

Get ready

Check your email and follow the instructions to prepare for your call. Charge your battery and jot down any notes you might need to get the most out of your conversation.

Enjoy your (video or phone) call

Whether you need the right fit or tips for getting every ounce of goodness out of your adventures, our team of experts is ready to help.

Book your appointment

Frequently Asked Questions (FAQ)


Customer reviews

What others are saying about virtual outfitting

“I was super impressed that REI matched me with an expert who himself has dogs and could really talk about what it's like to take a dog into the backcountry. He helped me think of things I never would have considered”

Customer review

“Even though we set up the call specifically to determine which products we should buy, I feel like Sarah's main goal was to teach us about backpacking. It didn't feel like a sales call but more of an educational meeting. To me, this goes a long way to tell me what REI and your employees care about”

Customer review

“It allowed for time to talk through everything while being socially distanced. It was comprehensive and made me feel more educated to make purchases”

Customer review

Get to know some of our experts in outfitting

Expert Photo

Virtual outfitting

Kevin Lau

With 15+ years experience, Kevin loves to get people set up for adventures big (outfitting for Everest Base Camp trek ) and small (choosing your first touring bike).

Expert Photo

Virtual outfitting

Brett Friedman

Brett has been an outdoor educator for 18 years, has written 5 books and is addicted to kayaking in Alaska.

Expert Photo

Virtual outfitting

Alexx Dupri

Alexx is a 5 time Ironman triathlete, a 24 hour ultra marathoner, and a person who thinks biking from Alaska to Florida is a great idea.