Terms and conditions for REI gift cards

  • Gift cards may be purchased at REI.com, REI stores nationwide, via phone from REI at 1-800-426-4840, and from select authorized resellers.
  • Purchases of gift cards are not eligible for the REI member dividend.
  • Coupons may not be used to purchase gift cards.
  • No taxes are charged on the purchase of gift cards. Applicable taxes are charged when gift cards are redeemed.
  • Gift cards can be redeemed only for future purchases of merchandise or services (i.e., rentals, shop services) at REI.com, REI stores nationwide, and via phone at 1-800-426-4840.
  • Gift Cards can NOT be redeemed on purchases for online used gear, REI classes & events, REI Adventures, shipping charges, return labels, exchanges, memberships, passes and tickets, shop services, gift cards, back-ordered items or to purchase goods on our Corporate Group Sales business channel.
  • Upon redeeming your gift card, if your purchase exceeds the amount of the gift card, you will need to pay the balance. (When redeeming online or by telephone, this balance must be paid by credit card.)
  • Gift cards cannot be refunded or redeemed for cash or credit (except where required by law or as noted in the next sentence), and cannot be replaced or refunded if lost or stolen. When redeemed at REI retail stores, gift cards containing an unused balance of less than $10 will be cashed out upon request.
  • Gift cards ordered through REI.com will be sent by first class mail at no charge. REI digital gift cards are emailed directly to recipients and usually arrive within hours after ordering.
  • Gift cards are issued by REI Customer Services, Inc., a subsidiary of Recreational Equipment, Inc.
  • Gift cards may not be resold. Gift cards purchased through any unauthorized resellers or other internet auction sites are not guaranteed by REI.
  • Purchase, use or acceptance of REI gift cards constitutes your acceptance of these terms and conditions, which may be changed at any time.