Cannondale  Adventure Neo Allroad S Electric Bike

The latch for the battery is too small to hold the battery in place. You can take it out without unlocking it. A bump on the road could detach the battery mid ride or a thief could just take it right out. Both of these things make the bike unsafe and unusable. It's too bad, because it's great otherwise.

THIS IS NOT A TORQUE SENSOR EBIKE. I'm not sure where other reviewers are getting this info. If you barely touch the pedals and the motor starts pushing you ahead, that's not a torque sensor. A bike with a torque sensor will sense the effort you are putting in and adjust power accordingly, and it will feel like an analog (regular, non-cheater, you choose your own adjectives) bike. That being said, I love the power and, uh, torque that this bike has. I opted for the 'S' model for the larger battery, 750 watt motor. and no throttle. The motor is LOUD, I often stop pedaling when near people because of this. I keep the assist level at 1 almost all the time, even on moderate inclines because of the power. I have not had the pedal assist above 3 yet, and that setting will get me up steep hills with ease. And for me, no throttle is a good thing because I like bicycle riding. If I want a throttle, I'll buy a scooter. I have the step over frame, size large. I'm 5 11 and have the seatpost down as far as it will go, the frame is a little too big. It would have helped to have an easy to understand size chart on the REI website. A big plus for me is the gear range, 12-42T is excellent for hill climbing on an electric bike. I can't wait to get this on some trails near me. The range seems excellent so far, so could likely travel a long distance. All in all, a good CADENCE sensor bike with a couple of small-ish nitpicks, but those things add 'character' after all.

These bikes are equipped with a cadence sensor and not a torque sensor as advertised on the Cannondale website. Very disappointed. Also the display failed within the first 11 miles of riding. Don't believe the reviews on the Cannondale website as they do not post any negative reviews on their products. I ended up returning the bike.

Range is 25 to 30 miles. Not 67. I find top speed to be 25 or 26, not 28. Mine broke after 415 miles. Now it sits in the shop indefinitely until parts can be sourced. Safe to say I regret buying and would NOT recommend this bike. Just get a cheap Amazon bike. If it breaks, they send you a new bike.

My first electric bike. I am using it mostly to commute to work (7 miles each way). Incredible power. It's very smooth (in fact smoother than my car that I just sold). It's pretty easy to pedal even without power. Two minor things but aren't that bad- 1) The external charging port cover won't stay in place. Previous review seems to have the same issue. 2) The light isn't that bright that comes with the bike but not a big deal. Easy to add additional lights to it.

I made a substantial effort to make sure this bike and the low Step Thru bikes would have a Torque Sensor upon arrival. I reached out to Cannondale first to be sure what was being sent to REI. Upon receiving the bikes, I took them out for a spin. The bikes themselves look and ride great when not in Pedal Assist Mode. Unfortunately, when I put the bikes i pedal assist mode, the motor went to full power based on the PAS setting you are in. Since this bike has a 750-watt motor. That can be a real kick if you just touch the pedals going over a bump or trying to navigate a narrow spot. There is no way control your speed. The bikes just goes fast. I tried reaching out to both REI and Cannodale. REI could not help, and Cannondale has yet to respond. This is the same comment many other reviewers also made. If you want a great looking bike, that goes fast with the bare minimum of pedal effort this bike could be for you. If you want a bike that just gives a gradual boost in power when needed to go more, then I would say this bike is not for you. I will be returning the bikes after the Christmas Rush.

In 2023, I purchased two of the Neo Allroad "S" (Class 3 for speed). One in a small frame for my wife (5' 6") and a medium frame for myself (5' 11"). It was a fantastic purchase! (So that you know, I looked at all the high-end ebikes and compared them extensively). From the Spring of last year '23 until the Fall of '24, I have driven 3900 miles on mine and my wife 2300 on hers. I ride on country roads including many, many gravel roads. These bikes have been tremendous and I have driven them everywhere. Including the hilly, Driftless areas of WIS/MN. I might add, forget the main bike trails. They are fine to ride on but if you want to see the "wider world"... find a country road and ride side-by-side with your friend / spouse without having to weave in and out of oncoming bike traffic. Btw, REI is great for service.

I've put about 100 city-commuting miles on this bike. I get about 25 to 30 miles running it at 2/5 and 3/5 power (nowhere near the advertised 60+). During this time, I've had the engine die six times while riding, requiring me to stop the bike and restart it. I have another cheaper eBike and I have never had this issue before. I've also had the chain fall off and get jammed in the rear cassette. I would not recommend this bike because of this defect.

I got the S, large standard frame. Pretty dang good ebike for the price. I couldn't find another bike with these specs for the price. This is my first ebike. Got it to commute, 25 mi each way. Ridden 200 mi so far. > cadence (not torque) sensor with +5 power settings. 1 = 15 mph; 2/3 = 20 mph 4/5 = 27.5 mph. settings 3 and 5 have extra starting acceleration but the same top speed as the setting below. pedal at all and it will get to the top speed. > battery goes for 1 hr, max range = 25 mi. This is a 750 watthour battery and a 750 watt motor, meaning the battery can run the motor for exactly one hour. The top speed is 27.5 mph, so max range in theory is 27.5 mi, but with starting/stopping and wind/hills, I get about 24-25 miles. Top speed tapers off from 27.5 to 15 mph over the last 10% of charge. > I ride in setting 4. It doesn't get above 27.5 mph, not really. Speed drops off as the battery dies. shifting down two gears is worth for starting off. Once the battery's dead, on flat I get about 10-12 mph. > Includes a 100 watt 2 amp charger, meaning it takes 7.5 hr to fully charge. Bosch also sells a 200 watt 4 amp fast charger and a 200 watt 4 amp smart charger for ~$130 > Spare/replacement batteries that fit this frame: the 750 Wh is $1,000 and there are two smaller sizes about the same cost per watthour. > frame feels big, I'm 5'11" and the larger was maybe too large > cap covering the charger is garbage... > Battery will not charge if it's too warm, and usually takes 30-60mins to cool after riding before it will charge. And basic charger may or may not start charging on it's own. I've several times found it idle and not charging. I'm hoping the smart charger option will fix this... > the codes and screen are unreadable. Battery just has 4 leds and error codes are sequences of flashing. the LED screen display, the settings are all just hieroglyphic symbols. The bike came with a quick start guide but did not come with the manual so this was a huge pain to find and understand. Cannondale's website is weird to navigate for manuals.

I'm sure it will be fine once I get it together, but if you've never put a bike together, just have them do it at the store. The photos in the instruction booklet are too dark so you can't even see details (I had to guess what type of brakes and front wheel connection I had), then there are missing steps (like "remove these weird plastic pieces before you try to put the wheel on"), and after it was all said and done, and I had gone through ALL of the steps, I had three things hanging off that weren't connected. So I have to take it all apart and figure out how / where to put those. Not worth the frustration IMO