Cannondale  Synapse Neo 1 Electric Bike

$3,499.73Compared to $5,000.00* Save 30%
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With the power to climb higher and the range to go farther, the Cannondale Synapse Neo 1 electric bike opens the endless possibilities of the open road.

Color: Black
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Features

  • Bosch Active Line Plus drive system and long-range battery deliver quiet, light and drag-free performance with a range up to 150 miles (241 km)
  • Rides like a classic road bike—just a whole lot faster—thanks to road-specific Actual Cadence Response (ACR) system drive-unit software
  • A SmartForm C1 alloy frame and carbon fiber fork keep weight down and offer a comfortable, responsive ride
  • Equipped with a double-chainring crank and 10-speeds in back so you can always find the right gear to make the most of the power you have
  • A removable seatstay bridge and hidden fender mounts keep you grinding on any road, in any weather; rear rack mounts let you add a rack for cargo capacity (rack not included)
  • Pre-installed light cables make it easy to add integrated lights for year-round riding in all conditions (lights not included)
  • An integrated wheel sensor delivers accurate speed, route and distance info, registers your bike, reminds you of needed service and more—all through the free Cannondale App
  • Pedals not included
  • Closeout
  • NOTE: Specs and images are subject to change based on component availability

Imported.

This e-bike comes with Coast to Coast Support, which includes:
  • 1 year of free adjustments (see more below)
  • In-store bike assembly
  • Pickup in store or curbside
  • Bike experts available at 170+ bike shops
REI Co-op Members get more:
  • An additional year of free adjustments on e-bikes
  • 20% off shop services
  • Free tubes with purchase of flat tire repair (Co-op Cycles brand tubes only; tube must be installed at time of purchase)
More about our free adjustments:
New bikes go through a normal break-in period, after which they should be readjusted. All electric bicycles sold at REI include free adjustments for the defined period (one year after purchase date for non-members, or two years for REI Co-op Members)—as many times as you need. Included: derailleur and brake adjustments, lateral wheel truing, hub and headset bearing adjustments, tire inflation, chain lubrication and e-bike firmware updates. Not included: replacement or installation of new components or accessories, any other services. Call your local REI Co-op Bike Shop for more information.

UL2849 certified
View the Cannondale Synapse Product LineView all Cannondale Road Bikes

Technical Specs

Best Use

Road Cycling

E-Bike Classification

Class 1: pedal assist up to 20 mph

Motor

Bosch Active Line Plus 250 W with Cannondale ACR software

Motor Type

Mid-Drive

Motor Torque (Nm)

50 Newton meters

Battery Type

Lithium Ion

Battery Capacity (Wh)

500 watt hours

Battery Removable

Yes

Charge Time (hrs)

4.5 hours

Pedal Assist Range

150 miles

Frame

SmartForm C1 alloy

Step-Through

No

Bike Suspension

No Suspension

Fork

Carbon 55 mm offset

Crankset

FSA Bosch E-Bike with custom Ai offset, 50/34T

Shifters

Shimano 105

Front Derailleur

Shimano 105, braze-on

Rear Derailleur

Shimano Ultegra GS

Rear Cogs

Shimano 105, 11-34T, 11-speed

Number of Gears

22 gear(s)

Brake Type

Hydraulic Disc Brake

Brakes

Shimano 105 hydraulic disc, 160/160 mm RT70 rotors

Brake Levers

Shimano Ultegra hydraulic disc

Rims

RD 2.0, 28 h

Front Hub

Formula CL-712, 12 x100 mm thru axle, centerlock

Rear Hub

Formula, RXC-142S, 12 x 142 mm thru axle

Wheel Size

700c

Tires

WTB Exposure TCS, 700c x 32 mm, Distance+ compound

Tire Width

32 millimeters

Handlebar Shape

Drop Bar

Handlebar

Cannondale 3, 6061 alloy, compact

Stem

Cannondale 3, 6061 alloy, 7 deg.

Seat Post

Cannondale 2, UD carbon, 25.4 mm, 350 mm (S-M), 400 mm (L-XL)

Saddle

Fabric Scoop Shallow Sport, steel rails

Pedals

Not included

Headset

1-1/8 to 1-1/2 in. tapered steerer, sealed angular contact bearings

Chain

Shimano HG601, 11-speed

Weight

39 pounds

Bike Weight

Bike weight is based on median size, as sold, or the average of two median sizes.

Gender

Unisex

Size Chart

Cannondale Bikes (187801, 188932)
SMLXL
Height Range5'1" - 5'6"5'4" - 5'9"5'7" - 6'0"5'9" - 6'6"
Reach37.838.739.640.8
Stack54.757.760.963.8
Effective Top Tube53.555.257.659.7
Seat Tube Center-Top44.549.053.558.0
Standover Height73778185
Head Tube Length12.615.719.122.2
Head Tube Angle (degrees)71°71°71°71°
Seat Tube Angle (degrees)74°74°74°74°
Bottom Bracket Height28.228.228.228.2
Wheelbase103.4105.3107.3103.4
Chainstay43.843.843.843.8
Fork Offset5.55.55.55.5

Sizing Notes

Measurements are stated in centimeters unless otherwise indicated.

How we measure bikes

  1. Standover Height Standover Height is a measurement from the ground to the top of the top tube, measured at the midpoint of the top tube.
  2. Reach Reach is the horizontal distance from the center of the cranks to the center of the head tube, measured at head tube level.
  3. Stack Stack is the vertical distance from the center of the cranks to the center of the head tube, measured to the top of the head tube.
  4. Effective Top Tube Effective top tube is the distance from the center of the head tube to the center of the seat tube/seat post, measured parallel to the ground.
  5. Seat Tube Center to Top Seat Tube length is the measurement of the seat tube, from the center of the cranks to the top of the seat tube.
  6. Head Tube Length Head Tube Length is measured from the bottom to the top of the head tube.
  7. Head Tube Angle Head Tube Angle is the acute angle between the head tube and the ground (measured towards the rear of the bike)
  8. Seat Tube Angle Seat Tube Angle is the acute angle between the seat tube and the ground (measured towards the rear of the bike).
  9. Bottom Bracket Height Bottom Bracket Height is a measurement taken vertically from the ground up to the center of the cranks.
  10. Wheelbase Wheelbase is the measurement from the center of the front axle to the center of the rear axle.
  11. Chainstay Length Chainstay Length is the measurement from the center of the cranks to the center of the rear axle.
  12. Fork Offset Fork Offset, or rake, is the distance from the front axle to a line drawn parallel to the center of the head tube or steering axis.

Reviews
25 reviews with an average rating of 4.4 out of 5 stars

Ratings Snapshot

Product Rating

13 out of 16 (81%) reviewers recommend this product

Review this Product

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Most Helpful Favorable Review

5 reviews with an average rating of 5.0 out of 5 stars
Great bike for all rides. Makes biking fun again
Plevine101
4 years ago
I am a long time rider. Age 76. This bike brought back the ability to ride without limitations. Hills, long rides, made doable again.
Plevine101
Tappan ny
28 people found this review helpful

Most Helpful Critical Review

5 reviews with an average rating of 2.0 out of 5 stars
Beware of lousy tires.
FrankH
4 years ago
Great bike, good deal, but a chain is only as strong as its weakest link. And on this bike, the low-quality tires are definitely the weakest link. Normal road riding (about 400 miles so far) has resulted in numerous flats. Upon close examination, the tires are just filled with holes. I started going through tubes at a furious pace and decided that the tires had to be upgraded immediately. Hard to understand how a bike costing several thousand dollars can perform so poorly because the manufacturer (and the REI buyer) decided to save a few pennies on lousy tires. I'm extremely disappointed.
FrankH
Rochester, NY
12 people found this review helpful

Customer Images

Plevine101
Tappan ny
Rated 5.0 out of 5 stars

Great bike for all rides. Makes biking fun again

4 years ago

I am a long time rider. Age 76. This bike brought back the ability to ride without limitations. Hills, long rides, made doable again.

Age:75 or over
Yes , I recommend this product
Helpful?
anquetil
Portland, OR
Rated 5.0 out of 5 stars

Very much a "road bike" feel

4 years ago

A long time road, cyclocross, mountain bike and velodrome rider, I purchased this bike due to cardiac medical situation. I loved this bike. It handles very well. It retains enough of the road bike nimbleness, but has the gravel bike stability on descents. The one thing that really stood out for me was how frictionless the pedaling was with the motor off. I was incredible compared to other ebikes I tested. I basically only used the motor when going up hill. I found I didn't need it on the flats or downhill. It was a lot heavier than I was used to since the rest of my bikes are pretty light. But that was the price for having a motor and battery. So in short: PROs - handling, stability, frictionless pedaling with motor off. CONs - heavier than a non-motorized bike. I'd highly recommend this bike

Age:65–74
Yes , I recommend this product
Helpful?
Andrew Zedlovich
Long Island, New York
Rated 5.0 out of 5 stars

Cannondale synapse neo1

4 years ago

Bought to replace my road bike for my 30 mile round trip commute. Larger tires give a more comfortable ride and the electric assist helps me commute by by bike on a more regular basis. One issue I have is the speed on the bike reads faster than actual speed so the assist actually cuts off at 18 MPH insread of 20. I think this can be addressed by the dealer through the software. Overall very happy. You can feel the motor cut off if you're going uphill or into wind, but on flats you don't notice it and can easily ride unassisted beyond 20mph.

Age:45–54
Yes , I recommend this product
Helpful?
FrankH
Rochester, NY
Rated 2.0 out of 5 stars

Beware of lousy tires.

4 years ago

Great bike, good deal, but a chain is only as strong as its weakest link. And on this bike, the low-quality tires are definitely the weakest link. Normal road riding (about 400 miles so far) has resulted in numerous flats. Upon close examination, the tires are just filled with holes. I started going through tubes at a furious pace and decided that the tires had to be upgraded immediately. Hard to understand how a bike costing several thousand dollars can perform so poorly because the manufacturer (and the REI buyer) decided to save a few pennies on lousy tires. I'm extremely disappointed.

Age:65–74
No, I do not recommend this product
Helpful?
Anonymous
Burbank Ca
Rated 5.0 out of 5 stars

sensational bike

4 years ago

I’ve gone 1800 miles since June. Will make it up any hill or mountain. Not only the motor but the 22 speeds . Battery lasts a long time. So much fun. Did 86 mile ride to Malibu last Summer.

Age:65–74
Yes , I recommend this product
Helpful?
Tryathlete
Clarksville, Tennessee
Rated 1.0 out of 5 stars

Motor problem 3 weeks after warranty expired!

2 years ago

Nice bike but the Bosch motor began making grinding/crunching sound after a total of just over 500 miles. Had the bike looked at by my local bike shop to diagnose. Some problem inside the motor resulting in a loose axle. Only solution a new motor. This is just 3 weeks after the warranty on the motor expired! Contacted REI bike shop and was told that one week or one year outside of warranty didn't matter. Would just have to get a new motor. According to the individual I spoke with, they would not even try to negotiate a replacement from Bosch. So...working with a local bike shop to get a replacement motor. Sadly, I will not be back to REI.

No, I do not recommend this product
Helpful?
Anonymous
Rated 4.0 out of 5 stars

Cannondale Synapse: a perfect E-bike (almost)

4 years ago

The Cannondale Synapse has been a tremendous bike for me. It is quiet, shifts smoothly, and with 4 modes of assistance, allows me to ride faster, farther and climb steeper hills, even while getting a great workout. However, I have had some issues in less than 100 miles of riding which I should mention. The initial check by REI-Tacoma was less than perfect: shifting not correct because of unadjusted cables and no gauge readout because magnet in wrong place. Both problems were adjusted quickly and correctly by REI. Most recent problem was rear wheel which began wobbling seriously, and just short of catastrophically, on a very fast down hill ride. Most spokes were loose and one was broken. I don't know the cause, though I have only ridden on pavement, avoid bumps and potholes, and attempt to shift smoothly. The wheel is being repaired by REI at no cost to me and I was told by a Cannondale rep that they would like a warrantee claim filed, so that they have a record of this mechanical problem.

Helpful?
topg34r
Vienna, Va
Rated 5.0 out of 5 stars

Best Bike I have ever owned! Hands Down!

4 years ago

I've owned Specialized and Co-Op Bikes my whole life but nothing compares to this Cannondale! Even though this is the heaviest bike I've owned (39 lbs) it rides like a lightweight bike. I pull my daughter in her trailer and this thing can do anything. Even hills are super easy with trailer. With electric off it still feels as though the bike accelerates with assistance. The bearings on this bike are phenomenal and the shifting is sooo smooth.

Age:25–34
Yes , I recommend this product
Helpful?
Fabio
Irvine, CA
Rated 5.0 out of 5 stars

The best bike I had

4 years ago

EXCEPTIONAL e-bike that runs like a regular road bike with all the care and craftsmanship of Cannondale. You do not "feel" the electric engine which runs very smoothly and you can even run without the aid of the Bosch engine.

Age:55–64
Yes , I recommend this product
Helpful?
Farmer Fred
Folsom CA
Rated 4.0 out of 5 stars

Miles of Smiles

4 years ago

Ignore the scowls of your road bike-riding friends, this e-bike, the Cannondale Synapse Neo 1, will just add smiles and miles to your bike riding fun. First of all, it's not a free ride: you have to pedal to get the electric assist. In my Strava measurements, I'm burning about 70% of the calories that I would on my (non-electric) Trek Domane. Two weeks ago I did a 112 mile ride, and had power left over (rode in the Eco assist mode, the lowest level of assist). Of course, the first ride I did on the Cannondale was over the steepest, longest hills in the area...and I live in the Sierra Nevada foothills. No problem climbing! I thought: "so, this is what it's like to be a professional cyclist." At which point I was passed by a pro rider (of course), Neilsen Powless, on a training ride. Still, you will have a blast on this bike! So, why four stars and not five? To remove the battery, you have to take off one of the two bottle cages. But there are removable cage mounts available. And, the display for the Bosch motor is the Purion, which isn't compatible with the latest Cannondale app, so you don't get power readings.

Age:65–74
Yes , I recommend this product
Helpful?
1 - 10 of 25 Reviews

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