Arc'teryx  Kopec 2 Mid GTX Hiking Boots - Women's

Hello there, thank you for taking the time to share your feedback on the Kopec 2 Mid GTX Boot. We're sorry to hear that the fit and feel did not meet your expectations. Footwear fit can be highly individual, and factors such as foot shape, lacing preferences, and personal comfort can all influence the experience on the trail. We appreciate your detailed comments regarding the ankle fit, lacing hardware, cushioning, and underfoot stability, as feedback like this helps us better understand how our products perform in real-world conditions. We'll be sure to share your feedback with our team as they continue to evaluate future footwear designs.

Hi there, thank you for taking the time to share your feedback on the Kopec 2 Mid GTX Boot. We're glad to hear that you found them comfortable right out of the box. We're equally sorry to hear about your experience with water leaking into the toe area while walking through wet grass. We understand how disappointing that must be, especially from a boot designed to provide waterproof protection. This is certainly not what we would expect, nor the experience we want for our guests. We encourage you to reach out to our After Sales team by submitting a Product Service Request: https://arcteryx.com/us/en/help/product-service so they can take a closer look at your boots and provide further assistance. Thank you again for bringing this to our attention and for helping us improve.