Arc'teryx  Konseal GTX Approach Shoes - Men's

Hello there, thanks for sharing your feedback on the Konseal GTX Shoe. We're glad to hear you like the new design and fit, but we're sorry to learn that the comfort and sole didn’t meet your expectations. We understand how important comfort is, especially in footwear, and we’re sorry this was your experience. This shoe was designed as a waterproof approach shoe, built for rugged terrain and trekking. Its stiff, stable ride is intended to perform across uneven ground, scree, and snow, even when carrying a heavy load of gear to the wall. The dual-purpose Vibram outsole is designed to smear up slabs and descend softer ground with equal confidence. That said, we understand this may not provide the comfort you're looking for, and we’d love the opportunity to help you find a shoe that better suits your needs. Please feel free to reach out, our team would be happy to help you explore other options. https://arcteryx.com/ca/en/help/contact

Hi there, thank you for sharing such detailed feedback on the Konseal GTX Shoe Men's. We really appreciate you taking the time to outline both what worked well and where your experience with the shoes fell short. It’s great to hear that you found the lacing system and sole grip effective, but we’re sorry to learn about the stiffness, sizing challenges, and discomfort you experienced on longer approaches. That’s definitely not the experience we aim to deliver. The Konseal GTX Shoe is designed with GORE-TEX waterproofing and added structure, which can make it feel stiffer and heavier. Your comments about fit, weight, and performance compared to previous Konseal models are incredibly valuable, and we’ll make sure to pass them along to our team for review. Regarding the delamination you noticed, we suggest reaching out to our After Sales team by submitting a Product Service Request (https://arcteryx.com/ca/en/help/product-service) so they can take a closer look and assist you further. Thank you again for sharing your feedback. It helps us improve and refine our gear.

Hi there, thank you so much for sharing your review of the Konseal GTX Shoe! We’re thrilled to hear the look and fit work well for you. The Konseal GTX can certainly be worn daily, but it may feel stiff since it’s designed as an approach shoe for technical rocky terrain. Its stiff sole provides stability on uneven surfaces, with forefoot grip for climbing toward a route and heel traction for hiking back down. If you’re looking for a more everyday option, our Norvan line is a great choice. It’s a mountain running shoe built for varied terrain. We truly appreciate your feedback about performance in wet and snowy conditions. It’s incredibly valuable, and we’ve shared it with our design team to help improve future products. Thank you again for taking the time to share your experience!

Hi there, thank you so much for sharing your review of the Konseal GTX Shoe. We’re sorry to hear it didn’t feel as comfortable as you expected. The Konseal GTX is designed as a stiff and stable approach shoe for rugged terrain, scree, and snow, which can make it feel tough compared to other styles. If you are looking for a more versatile shoe, the Norvan LD 4 GTX might be a great option for you. It's designed to provide comfort and stability on long adventures. Your feedback is incredibly valuable, and we’ve shared it with our design team to help improve future products. Thank you again for taking the time to share your experience. It really helps us make gear that works better for our guests.