Electra Ponto Go! S Electric Bike
Versatile, convenient and fun, the Electra Ponto Go! S throttle e-bike comes standard with everything needed to take you, your stuff and even a friend along for the ride.
Key Details
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- 750W motor provides throttle support up to 20 mph and pedal-assist up to 26 mph
- Riders and passengers must be 16 years or older
- Pair with the Trek Central App on your smartphone to access useful information like motor range, battery charge, turn-by-turn navigation and more
- Removable, lockable battery takes you and your stuff up to 60 mi. on a single charge
- Front and rear hydraulic disc brakes allow for powerful stopping; for added safety, brake levers cut the motor when in use
- Daytime running lights, turn signals and a brake light help you communicate with other cyclists and cars on the road
- 2-piece bench-style saddle, skirt guard, passenger handle and foot pegs allow you to bring a friend along
- Mount your phone on the handlebar with Quad Lock technology; pair with a Quad Lock phone case (not included) to enable wireless charging
- Level up your storage and style with the Ponto Go! frame bag, front tray and other coordinated Electra accessories (not included)
- Maximum carrying capacity of rider, passenger and cargo is 360 lbs.
- Ponto Go! can comfortably fit riders 4'10" and up, with a saddle riser to accommodate taller riders (not included)
- NOTE: Specs and images are subject to change based on component availability
Imported.
- 1 year of free adjustments (see more below)
- In-store bike assembly
- Pickup in store or curbside
- Bike experts available at 170+ bike shops
- An additional year of free adjustments on e-bikes
- 20% off shop services
- Free tubes with purchase of flat tire repair (Co-op Cycles brand tubes only; tube must be installed at time of purchase)
New bikes go through a normal break-in period, after which they should be readjusted. All electric bicycles sold at REI include free adjustments for the defined period (one year after purchase date for non-members, or two years for REI Co-op Members)—as many times as you need. Included: derailleur and brake adjustments, lateral wheel truing, hub and headset bearing adjustments, tire inflation, chain lubrication and e-bike firmware updates. Not included: replacement or installation of new components or accessories, any other services. Call your local REI Co-op Bike Shop for more information.
UL2849 certified
| Best Use | Cycling |
|---|---|
| E-Bike Classification | Class 3: pedal assist up to 28 mph |
| Motor | BEP hub drive motor, 60Nm, 750W, 36 h |
| Motor Type | Geared Hub |
| Motor Torque (Nm) | 60 Newton meters |
| Battery Type | Lithium Ion |
| Battery Capacity (Wh) | 650 watt hours |
| Battery Removable | Yes |
| Charge Time (hrs) | To 100%: 7 hours; to 50%: 3 hours |
| Pedal Assist Range | Up to 61 miles |
| Frame | 6061-T6 aluminum |
| Step-Through | Yes |
| Bike Suspension | Front Suspension |
| Fork | HL suspension fork, coil spring |
| Fork Travel | 80 millimeters |
| Crankset | Alloy, forged, square taper, 160 mm length |
| Bottom Bracket | Double sided BB torque sensor |
| Shifters | 8-speed |
| Rear Derailleur | 8-speed |
| Rear Cogs | 8 |
| Number of Gears | 8 gear(s) |
| Brake Type | Hydraulic Disc Brake |
| Brakes | Tektro HD E-395 hydraulic disc |
| Rims | Alloy, double-wall, 20 in. x 57 mm, 36h, 12G spoke drilling |
| Front Hub | Alloy, 36H, 12G spoke drilling, 135 mm |
| Wheel Size | 20 inches |
| Tires | 20 x 4.0 in., heavy duty, 160 kg rated, reflective |
| Tire Width | 4.0 inches |
| Handlebar | Electra custom alloy |
| Stem | Electra custom alloy with integrated shroud |
| Seat Post | Alloy passenger handle |
| Saddle | 2-piece saddle |
| Pedals | Resin platform with grip tape tread |
| Headset | 1.5 in., sealed cartridge bearing |
| Chain | KMC Z8.3 RB, rust resistant |
| Weight | 78 pounds |
| Bike Weight | Bike weight is based on median size, as sold, or the average of two median sizes. |
| Gender | Unisex |
| One Size | |
|---|---|
| Height Range | 5'2" - 6'1" |
| Reach | 38.7 |
| Stack | 54.9 |
| Seat Tube Center-Top | 44.4 |
| Standover Height | 55.1 |
| Head Tube Length | 15.1 |
| Head Tube Angle (degrees) | 67.0 |
| Seat Tube Angle (degrees) | 67.0 |
| Wheelbase | 117.3 |
Sizing Notes
Measurements are stated in centimeters unless otherwise indicated.
How we measure bikes
- Standover Height Standover Height is a measurement from the ground to the top of the top tube, measured at the midpoint of the top tube.
- Reach Reach is the horizontal distance from the center of the cranks to the center of the head tube, measured at head tube level.
- Stack Stack is the vertical distance from the center of the cranks to the center of the head tube, measured to the top of the head tube.
- Effective Top Tube Effective top tube is the distance from the center of the head tube to the center of the seat tube/seat post, measured parallel to the ground.
- Seat Tube Center to Top Seat Tube length is the measurement of the seat tube, from the center of the cranks to the top of the seat tube.
- Head Tube Length Head Tube Length is measured from the bottom to the top of the head tube.
- Head Tube Angle Head Tube Angle is the acute angle between the head tube and the ground (measured towards the rear of the bike)
- Seat Tube Angle Seat Tube Angle is the acute angle between the seat tube and the ground (measured towards the rear of the bike).
- Bottom Bracket Height Bottom Bracket Height is a measurement taken vertically from the ground up to the center of the cranks.
- Wheelbase Wheelbase is the measurement from the center of the front axle to the center of the rear axle.
- Chainstay Length Chainstay Length is the measurement from the center of the cranks to the center of the rear axle.
- Fork Offset Fork Offset, or rake, is the distance from the front axle to a line drawn parallel to the center of the head tube or steering axis.
Review this Product
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Awesome fun
Just bought this bike a few days ago and I love it! Perfect for my needs: easy on and off (I'm 6'2") great for the city and maintained trails around Austin, perfect to commute from home to restaurants and bars. The only drawback is the manufacturer of this bike hasn't created a rear cargo rack. Rides well, goes to 20 mph with only the throttle, after about 1.5 hours of riding (several times) the battery is just over 1/2 drained -- I don't know how many miles that equates to, but possibly in the 15-20 range.
Smooth ride on hard surfaces
Bike is a comfortable ride and has decent power. When you get to last bar on battery you best be ready to pedal though.
Comfortable but not great build quality
I tested one out for a month but couldn't justify keeping it. The ride is smooth and the power is good but for the price point, the top speed and quality aren't great. The top throttle-only speed it 20 MPH but if you try to go fast by pedaling (as instructed by the manufacturer), the motor makes an insane sound like it's going to blow. Also repeated issues with squeaky brakes and the bike motor time out on me once but it recovered with a 5 minute cool off.
So much fun, you might hear me giggle
Ok, it took awhile to get, but now that it’s here, I love it. I bought it to commute to work and help coach our XC team. Yesterday I played the rocky theme while following our top runner on his last hill. It is just fun.
Awful purchase experience at REI Christiana
This has been a long and disappointing purchase. I purchased the bike on Nov 6 to be shipped to the Christiana DE REI. It arrived Nov 9th. I received a call from Jill on Nov 11 stating that there was an issue with the stem and they ordered a warranty part to repair it. I called back on Nov 15th to see what the status was. They stated the part did not arrive yet. I called REI back on Nov 21 asking for an update. They stated parts were not received. I called Trek the manufacturer on Nov. 23rd who stated the item shipped the day after the claim was made and checked tracking. Tracking info stated thei item was shupped USPS and received by REI on Nov 20th. I called REI back and told them they should have my part. I was told they will check. I was called later that afternoon and was told the managers don;t check the mailbox often and my part was installed and I can pick up my $2700 bike. I drove 1.5 hrs to pick up my bike. I was given the box, signed the liability paper work and was handed a box that they said contained the charger. I loaded up the bike and headed 1.5 hrs home. The next day I opened the box. The charger was there, miscellaneous bolts/nuts/manuals/zip ties were inside. I;'m not sure if they were extras or the tech didn't assemble the bike correctly. Al little concerning. I powered it on and tried to connect to the app. It failed every time. I called TREK who stated the app needed a firmware update and needs to be brought back to the dealer. Why wasn;t this done prior to delivery? I also noticed the front tire was at 12 lbs, the rear 13 lbs. They were supposed to be at 30lbs. This was an item on the assemble checklist that was marked completed. What else was missed? I was not driving another 1.5 hrs back to REI. I called Trek who told me to try a local bike shop. I ended up at Bike Doctor Annapolis. They tried to update the firmware. It failed many times. They called Trek who stated they display unit may need to be replaced. Once received by Bike Doctor, the firmware update was successful. Bike Doctor Annapolis also noted none of the lights worked. They had to connect the headlight and taillights. Another thing missed by the REI Assembly tech. Although the bike is working now, this has left a bad taste in my mouth with REI and their bike techs. None of this should have slipped through the cracks on a $2700 bike or even a $200 bike. I'm still determining if I will return it and buy one from Bike Doctor. Fell free to contact me with any questions.
This thing is awesome
This thing is a dream!! The ride is great, even on rough uneven terrain the seat combined with the front suspension keeps it all very comfy, the distance you get out of the battery is pretty incredible even if your just using the throttle ( I haven’t had mine die on me in the 2 years I’ve owned it, the small screen that displays the battery life can be hard to see if you are wearing polarized sunglasses but I just used the included hardware to attach my phone to the bike. It was super easy and the app is seamless with the bike). Pedaling is comfortable and extends battery life well beyond anywhere I’ve circuited. There is a gear hum at 21 miles per hour when your pedaling but goes away at 22 mph on up to the top speed, I hadn’t noticed this until reading reviews. I personally really appreciate all the included safety features; lights, turn signals, reflectors, variable pedal assist to get you around pedestrians and obstacles, a button that walks the bike for you if you run out of gas. Getting it my car wasn’t as hard as I thought it would be either, there’s a plastic cover that needs to be unscrewed and viola you have access to lower down the handle bars. Finally and most importantly, it’s the coolest looking bike on the block!!! I feel like I’m on a Vespa in the Italian country side. It’s been 2 years since my purchase and I’ve had nothing but a great time on it.