Order Status

Sign in to see purchases you've made with your member number or while signed in.

Sign in

Look up an individual order

Use this form to find orders placed over the phone, with in-store staff for delivery or via guest checkout online.

Starts with "A" or "Y" followed by a 9-digit code
International customers: Enter "NA" if no postal code. REI employees: You may need to use headquarters ZIP code "98390"

Can't find a purchase?

The forms above won't be able to find:

  • Purchases made in stores without a member number (unless an employee placed it for you)
  • Classes, events, trips or rentals
  • Re/Supply used gear purchases

If you need help finding one of these order types, please contact us .