Michelle Flandreau is the managing editor for Uncommon Path and Expert Advice. Before joining the co-op, she worked as the senior content writer for 1912 Pike, Starbucks’ coffee blog. She also spent several years as a multiplatform producer at KING 5 in Seattle, and as a newscast and investigative producer at WBIR in Knoxville, Tennessee. She’s happiest when she’s in the mountains (preferably with a cup of coffee in hand). REI member since 2013.
Your relationship with outdoor clothing and gear probably looks a lot like this: You buy it, you use it/love it dearly, and at some point you retire it. Not eve...
100% satisfaction guaranteed
We stand behind everything we sell. If you’re not satisfied with your REI purchase, you can return it for a replacement or refund within one year of purchase, except for outdoor electronics, which must be returned within 90 days of purchase. Outdoor electronics include activity monitors, GPS-enabled devices, bike trainers, emergency-communication devices, and cameras.
REI's guarantee doesn't cover ordinary wear and tear or damage caused by improper use or accidents.
If your item has a manufacturing defect in its materials or workmanship, you can return it at any time. See our limited warranty.
Gear & advice YOU can trust
At REI, we live and breathe the outdoors, and we're passionate about sharing our expertise with people of all skill levels. Whether you're new to the outdoors or a seasoned explorer, we'll take the time to understand your needs and help you find the right gear for you.
10% annual member refund
Anyone can shop at REI, but for a one-time $20 fee you can become an REI member and enjoy a lifetime of benefits. These include an annual member refund, typically 10% back on eligible purchases.*
*10% is typical but not guaranteed. Your refund is based on eligible purchases, which exclude REI gift cards, services, fees, REI Adventures trips, REI Outlet, and discounted items. Learn more