Trees with sunlight shining through.

REI Co-op to pursue sale of headquarters, embrace distributed work model

Future “headquarters” expected to be multiple satellite campuses in the Seattle area

Aug 12, 2020

SEATTLE – REI Co-op announced today it is pursuing a sale of its newly completed corporate campus in the Spring District neighborhood of Bellevue, Washington with the intention of shifting to a less centralized approach to its headquarters presence in the Seattle area.

Rather than a single location, REI’s “headquarters” would span multiple locations across the region, and the company will lean into remote working as an engrained, supported, and normalized model for headquarters employees, offering flexibility for more employees to live and work outside of the Puget Sound region and shrinking the co-op’s carbon footprint.

“The dramatic events of 2020 have challenged us to reexamine and rethink every aspect of our business and many of the assumptions of the past. That includes where and how we work,” said REI President and CEO Eric Artz, in a video call with employees today. “As a result, our new experience of “headquarters” will be very different than the one we imagined more than four years ago.”

In response to a rapidly changing pandemic, the co-op swiftly transitioned to nearly 100 percent remote work for its headquarters staff in early March. REI originally announced plans for the new headquarters in 2016, to be built on an 8-acre site in a developing, transit-oriented neighborhood called the Spring District. Construction began in 2018 for an intended mid-summer 2020 move-in date.

“[This year] we learned that the more distributed way of working we previously thought untenable will instead unlock incredible potential,” said Artz. “This will have immediate, positive impacts on our ability to attract and retain a diverse and highly skilled workforce, as we continue to navigate the impacts of the COVID-19 pandemic and beyond.”

While the decision to move away from a traditional headquarters model was motivated by recent learnings and a desire to create more flexibility for employees, the sale would also have financial benefits for the co-op.

The co-op was among the first retailers to proactively close all its retail stores in early March and one of the last to fully reopen, under stringent health and safety guidelines. The co-op undertook a number of cash preservation measures throughout the spring, including tighter inventory management, elective pay cuts by Artz and the board of directors, reductions in headcount and focusing around a streamlined set of priorities. These measures both stabilized the co-op, and allowed REI to invest in customer and staff-facing programs and innovations, as the co-op community adapted to a “new normal.”

The sale of the Spring District campus would enable important investments in customer innovations, REI’s network of nonprofit partners, and the co-op’s carbon goals.

“I am confident that the sale of the Spring District campus would have a positive impact on REI’s future—and yours,” Artz told employees. “This year has shown us our home is not a building. Our home is wherever we find ourselves doing our best work, pursuing our outdoor passions, serving our communities. Serving each other. That is what we will build around as we move forward—and as we accelerate into what’s next.”

About the REI Co-op

REI is a specialty outdoor retailer, headquartered near Seattle. The nation’s largest consumer co-op, REI is a growing community of 23 million members who expect and love the best quality gear, inspiring expert classes and trips, and outstanding customer service. If you can’t visit one of our many stores, you can shop at REI.com, REI Outlet or the REI shopping app. Everyone is welcome to shop REI, but members who join the co-op enjoy a range of benefits. More than a retailer, REI is a purpose-driven and values-led company dedicated to enabling life outside for all.