Being an REI Member Just Got Better

REI Introduces Free Shipping Exclusively for Members

Mar 22, 2010

REI (Recreational Equipment, Inc.) is giving people another great reason to be a member. Free standard shipping is now available exclusively to members for their purchases of $75 or more through REI.com, REI-OUTLET.com and phone direct sales orders.

The new free shipping benefit provides a convenience for member purchases to be shipped to homes, offices or other locations in the United States. To take advantage of the free shipping benefit, customers need to provide their membership number when placing orders. A useful member number look-up feature has been added to REI.com to make it easy to apply the new free shipping benefit. Exclusions apply, such as large or oversized items, and are outlined at https://www.rei.com/membership.

In addition to free shipping for members, REI continues to offer free retail store pick up to all customers for online orders of any amount. These orders can be sent to any of the company’s 110 retail locations in 27 states at no cost. The co-op’s retail store pick up option has been available since 2003.

While anyone may shop at REI, members pay a one-time $20 lifetime fee and receive a share in the company’s profits through an annual member refund based on their purchases. Based on the co-op’s 2009 financial results, patronage refunds were distributed to 3.9 million active members in mid-March totaling more than $80 million.

New Online Community Launched

Recently, the co-op created a place on REI.com for members and others to share their passion for the outdoors through an online community. The site was launched with a select number of features, including blogs, photo contests, polls, and questions and answers on a range of outdoor topics. Site users are invited to participate in the community, share suggestions and tips for getting outdoors and regularly check back as content and features are updated.

About the REI Co-op

REI is a specialty outdoor retailer, headquartered near Seattle. The nation’s largest consumer co-op, REI is a growing community of 24 million members who expect and love the best quality gear, inspiring expert classes and trips, and outstanding customer service. If you can’t visit one of our many stores, you can shop at REI.com, REI Outlet or the REI shopping app. Everyone is welcome to shop REI, but members who join the co-op enjoy a range of benefits. More than a retailer, REI is a purpose-driven and values-led company dedicated to enabling life outside for all.