Being an REI Member Just Got Better
REI Introduces Free Shipping Exclusively for Members
Mar 22, 2010
REI (Recreational Equipment, Inc.) is giving people another great reason to be a member. Free standard shipping is now available exclusively to members for their purchases of $75 or more through REI.com, REI-OUTLET.com and phone direct sales orders.
The new free shipping benefit provides a convenience for member purchases to be shipped to homes, offices or other locations in the United States. To take advantage of the free shipping benefit, customers need to provide their membership number when placing orders. A useful member number look-up feature has been added to REI.com to make it easy to apply the new free shipping benefit. Exclusions apply, such as large or oversized items, and are outlined at http://www.rei.com/membership.
In addition to free shipping for members, REI continues to offer free retail store pick up to all customers for online orders of any amount. These orders can be sent to any of the company’s 110 retail locations in 27 states at no cost. The co-op’s retail store pick up option has been available since 2003.
While anyone may shop at REI, members pay a one-time $20 lifetime fee and receive a share in the company’s profits through an annual member refund based on their purchases. Based on the co-op’s 2009 financial results, patronage refunds were distributed to 3.9 million active members in mid-March totaling more than $80 million.
New Online Community Launched
Recently, the co-op created a place on REI.com for members and others to share their passion for the outdoors through an online community. The site was launched with a select number of features, including blogs, photo contests, polls, and questions and answers on a range of outdoor topics. Site users are invited to participate in the community, share suggestions and tips for getting outdoors and regularly check back as content and features are updated.
REI is a specialty outdoor retailer, headquartered near Seattle. The nation’s largest consumer co-op, REI is a growing community of more than 19 million members who expect and love the best quality gear, inspiring expert classes and trips, and outstanding customer service. REI has 167 locations in 39 states and the District of Columbia. If you can’t visit a store, you can shop at REI.com, REI Outlet or the REI shopping app. REI isn’t just about gear. Adventurers can take the trip of a lifetime with REI’s active adventure travel company, a global leader that runs more than 250 itineraries across all continents. In every community where REI has a presence, professionally trained instructors share their expertise by hosting beginner-to advanced-level classes and workshops about a wide range of activities. To build on the infrastructure that makes life outside possible, REI invests millions annually in hundreds of local and national nonprofits that create access to—and steward—the outdoor places that inspire us all.