Class and event cancellation

We know that sometimes things happen and you might need to cancel your reservation. That’s why you’ll get a full refund if you cancel more than 48 hours before your class or event.

Press the “View/Cancel your registration” button at the bottom of your registration confirmation email, then follow the prompts. You can also contact your local REI field team to cancel.

To receive a full refund, cancel or reschedule your registration no later than 48 hours before the start of the event.

If REI cancels for any reason, you’ll always get a full refund, but please note that bad weather does not mean automatic cancellation. We’ll notify you if your class or event is canceled.

You can usually move your registration to a future date of the same class or event, as long as there's room. Just contact your local REI field team at least 48 hours before your original start time.
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