Class and event cancellation

We know that sometimes things happen and you might need to cancel your reservation. That’s why you’ll get a full refund if you cancel more than 48 hours before your class or event.

How to cancel registration

Press the “View/Cancel your registration” button at the bottom of your registration confirmation email, then follow the prompts. You can also contact your local REI field team to cancel.

Refund policy

To receive a full refund, cancel or reschedule your registration no later than 48 hours before the start of the event.

If REI cancels for any reason, you’ll always get a full refund, but please note that bad weather does not mean automatic cancellation. We’ll notify you if your class or event is canceled.

Want to switch dates?

You can usually move your registration to a future date of the same class or event, as long as there's room. Just contact your local REI field team at least 48 hours before your original start time.
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