Frequently asked questions

Search for a class or event, select one that looks interesting, and sign up for a date that works for you. If the date that you want to sign up for is full, click “Join the waitlist” and we’ll email you if a space opens up. Pre-registration and payment are required for all paid classes.

View our cancellation policy for details on how to cancel your registration or transfer it to another date.

Prior to your event you will receive an e-mail with final details about your upcoming experience which includes where to meet.

Trained and certified service animals are welcome — just let us know beforehand so we can make any necessary accommodations.

Pets and non-service animals are not permitted on any REI Co-op experience.

Yes, our programs are designed to support a wide range of experiences and abilities. We understand that each participant is unique, and we are committed to creating an inclusive environment for everyone. We’ll work closely with you to try to address any specific concerns or requirements related to your condition. If you have any of these pre-existing conditions, including but not limited to pregnancy, diabetes, seizure disorder, cardiac conditions, recent injury, severe allergies, serious mobility problems, or any condition which might necessitate a medical evacuation, please consult with your health care provider to decide if our program is suitable for you. If you have specific questions or require accommodations related to your pre-existing medical condition, please contact us during the registration process.

After completing your booking, you will receive a confirmation email containing your invoice number. Go to the Manage Reservations page and enter your invoice number, along with the name and email address used during the booking process.

To access your reservation, you will need:

• Your invoice number
• The name used for the booking
• The email address used during the booking

Your invoice number is included in the booking confirmation email sent immediately after your reservation is completed.

The Manage Reservations page allows you to:

• View your reservation status
• Check participant information
• See the event start and end dates
• Cancel your reservation (subject to the cancellation policy)

Yes, if you are the organizer. You can view, manage, add, or remove participants from your party. Individuals in the party can manage their own reservation but not other party members reservations.

Yes. If your reservation is eligible for cancellation according to the event's cancellation policy, you can cancel it directly from the Manage Reservations page or from the single cancellation page.