REI Class & Event Cancellation
To cancel your registration
Press the “View/Cancel your registration” button at the bottom of your registration confirmation email, then follow the prompts. You can also call to cancel: Find your REI location
We'll notify customers on a case by case basis if anything changes with a program they've registered for.
To provide customers with flexibility and peace of mind, we are currently waiving our 48-hour cancellation requirement, should you wish to cancel or transfer due to COVID-19 health or safety concerns—or for any reason at all. You can cancel through your registration confirmation or contact your local REI field team.
If REI cancels for any reason, you’ll always get a full refund, but please note: bad weather does not mean automatic cancellation. We’ll always notify you if your class or event is canceled.
Want to switch your registration to a different date?
You can usually move your registration to a future date of the same class or event, as long as there's room. Just contact your REI location at least 48 hours before your original start time.