REI Class & Event Cancellation
To cancel your registration
Press the “View/Cancel your registration” button at the bottom of your registration confirmation email, then follow the prompts. You can also contact your local REI field team to cancel.
Cancellation and refund policy
To receive a full refund, you’ll need to cancel or reschedule your registration no later than 48 hours before the start of the event.
Exceptions to this include:
- Customers who registered for their event before February 25, 2021
- Customers who need to cancel for COVID-19 reasons
- Events that REI cancels
If REI cancels for any reason, you’ll always get a full refund, but please note: bad weather does not mean automatic cancellation. We’ll always notify you if your class or event is canceled.
Want to switch your registration to a different date?
You can usually move your registration to a future date of the same class or event, as long as there's room. Just contact your local REI field team at least 48 hours before your original start time.