Product Reviews

How to Write a Product Review

  1. Find the item you want to review and click on "Write a Review."
  2. Fill out the required fields, read and agree to the terms & conditions, and click on "Post review."
  3. Within a few days, pending approval by our site review moderator, you'll receive an email to confirm your review and finalize your submission.

Review from Your REI Online Account Purchase History
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  1. Find the order containing the item(s) you want to review and click "Review product."
  2. Rate your purchase (from one to five stars, with five stars being the best), read and agree to the terms & conditions, and fill out required fields when prompted.
  3. Click "FINISH" to submit your review—it will show up within a few days, pending approval by our site review moderator.

Tips on submitting a review:

  • Give your honest feedback on product quality and performance based on your personal experience.
  • Include a rating, pros/cons and comments about the quality and performance of the item.
  • You can also leave feedback related to REI service and delivery. Keep comments about customer service separate from product comments.
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The following content is not permitted:
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  • Specific pricing references
  • Obscene or inflammatory language
  • Advertisements and "spam" content
  • Personally identifiable information (for example: email addresses, URLs, phone numbers)
  • HTML tags or special characters
REI partners with Bazaarvoice to provide product review features and functionality on REI.com and REI Outlet. When you write a review, you agree to the Bazaarvoice Privacy Policy and Terms of Use.
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Product Review FAQ

Q. Who can submit a product review?

A. Anyone can submit a product review! We encourage you to submit your honest feedback on your REI purchases. Just find the item you want to review and click “Write a Review.”

Q. Do all reviews get published?

A. No. We won't publish reviews that contain offensive material, have specific pricing references, use inappropriate tags, are irrelevant to the product or are not written in English.

Q. I submitted a review several days ago. Why is it not appearing on the site?

A. A moderator reads all reviews for appropriateness prior to publication. Please allow up to 5 business days for your review to be approved and published.

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