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Email & Mail Preferences

Subscribe to REI Emails

 Learn about new products, sales and events with REI email. Sign up now.

Visit the REI Email Preference Center to sign up for local store happenings, member news and more.

For information about our privacy practices, see our Privacy Policy

Unsubscribe from REI Emails

You can easily update your subscription information or unsubscribe from any REI email newsletter in the REI Email Preference Center.

Update Email Preferences

Go to the REI Email Preference Center to change or update your email address and subscription preferences.

REI members: The email address used for your REI membership must be updated separately from your email newsletter preferences. Visit REI membership information to update your REI member account.

Discontinue REI Printed Mail

Fill out the form below if you would like to stop receiving REI printed mail.

REI sometimes shares mailing list names and postal addresses with other companies we believe may be of interest to our customers. You can opt out of receiving printed mail from other companies by selecting the check boxes and filling out the form below.

We appreciate your help in minimizing unwanted printed mail.

Update Your Address

If you've also signed up for an REI online account, you will need to change your REI online account mailing address separately.

Related Questions:

How do I become an REI member?

It’s easy to become an REI member. Join at your local REI store or simply add an REI membership to your cart.

How do I find my REI member number?

You can look up your REI membership number on or on the REI mobile app.
If you need further help locating your account or member information, call us at 1-800-426-4840 for assistance.

What are the benefits of having an REI online account?

Create an REI online account to write reviews, rate products and contribute to the REI online community. You can also use your REI online account to speed checkout, and view your order status. An REI online account is not automatically part of your REI membership and must be created separately.

How can I retrieve my REI online account information?

If you forgot your REI online account password:
You will have to reset your password. Follow the instructions to reset your password.
If you forgot your REI online account username:
Try using your email address as your username. If that doesn't work, contact us at 1-800-426-4840 for assistance.

How is a wish list different than a gift registry?

Your REI wish list is designed for your personal use. You can share your REI wish list through email, Facebook or Twitter. Because your friends or family can’t find your wish list through the REI Web site, it’s up to you to share it with them.

A gift registry, on the other hand, is generally tied to a date-specific event such as a wedding or birthday. Your friends and family can easily find your gift registry on our site, and we track which items on the registry have been purchased.

The REI Difference

100% satisfaction guaranteed

We stand behind everything we sell. If you are not satisfied with your REI purchase, you can return it for a replacement or refund within one year of purchase.

REI's guarantee doesn't cover ordinary wear and tear or damage caused by improper use or accidents.

If your item has a manufacturing defect in its materials or workmanship, you can return it at any time. See our limited warranty.

Gear & advice you can trust

At REI, we live and breathe the outdoors, and we're passionate about sharing our expertise with people of all skill levels. Whether you're new to the outdoors or a seasoned explorer, we'll take the time to understand your needs and help you find the right gear for you.

10% annual member refund

Anyone can shop at REI, but for a one-time $20 fee you can become an REI member and enjoy a lifetime of benefits. These include an annual member refund, typically 10% back on eligible purchases.*



*10% is typical but not guaranteed. Your refund is based on eligible purchases, which exclude REI gift cards, services, fees, REI Adventures trips, REI Garage, and discounted items. Learn more