Estimated arrival dates are not guaranteed. Weather delays and other unforeseen circumstances may impact delivery time.
About Estimated Arrival Dates
Estimated arrival dates are for domestic orders placed today. We've adjusted these estimates to account for holidays and weekends.
Estimated arrival dates don't apply to:
- Deliveries to Alaska, Hawaii, PO boxes and rural areas
- Deliveries made to U.S. territories, APO, FPO and international addresses
- Items that must be sent by ground shipping: hazardous, flammable and oversize items as noted in the product information
- Items shipped common carrier freight, including boats and car-top boxes
- Items that are out of stock at the time of ordering
- Some items require a signature for delivery.
- For shipping-related questions, please contact us directly at 1-800-426-4840.
Packages Do Not Ship from Our Distribution Center on the Following Holidays:
- New Year's Day
- 4th of July
- Martin Luther King Jr. Day
- Labor Day
- President's Day
- Thanksgiving and the day after Thanksgiving
- Memorial Day
REI Gift Card and E-Gift Card Shipping
There are two shipping options for gift cards: Standard Shipping and Express Shipping.
- Standard Shipping time is approximately 3–7 business days via first class mail.
- Express Shipping time is approximately 1–2 business days.
- REI e-gift cards are emailed directly to your recipients and usually arrive within a few hours after ordering.
- Please note that we no longer ship gift cards internationally, including to Canada—consider sending an REI e-gift card to international recipients.
How much will it cost to ship my order?
See our current shipping rates. You can also review your shipping charges as part of the online checkout process (before payment).
When will I get my order?
See our estimated shipping timelines for domestic orders placed today. The estimates are already adjusted to account for holidays and weekends.
Do you ship to General Delivery addresses?
Yes, we do ship to General Delivery addresses. Here’s how to make sure you get your order when and where you need it:
- When entering your shipping address, enter GENERAL DELIVERY on Address line 1.
- Then on Address Line 2/Company Name, enter any pertinent info like Hold for PTC Hiker.
After that, complete the remaining required fields, and you’re all done.
Do you ship internationally?
Do you offer free shipping?
What does it mean if an item is on backorder?
If an item is not currently available, but we think we'll eventually get more inventory, you have the option to put that item on backorder. If the item becomes available we will ship it to you. Of course, we will not charge your credit card until the item ships.