With our stores temporarily closed, we have been receiving more online orders than usual and delivery of your order may be delayed. Thanks again for your patience as we fulfill orders as quickly and safely as possible.
Estimated arrival dates are not guaranteed. Weather delays and other unforeseen circumstances may impact delivery time. Shipping of bike orders may be delayed up to 3 weeks.
About Estimated Arrival Dates
Estimated arrival dates are for domestic orders placed today. We've adjusted these estimates to account for holidays and weekends.
Estimated arrival dates don't apply to:
- Deliveries to Alaska, Hawaii, PO boxes and rural areas
- Deliveries made to U.S. territories, APO, FPO and international addresses
- Items that must be sent by ground shipping: hazardous, flammable and oversize items as noted in the product information
- Items shipped common carrier freight, including boats and car-top boxes
- Bikes: Shipping of bike orders may be delayed by up to 3 weeks
- Items that are out of stock at the time of ordering
- Items that are ordered online for REI Store Pickup
- Some items require a signature for delivery.
- For shipping-related questions, please contact us directly at 1-800-426-4840.
Packages Do Not Ship from Our Distribution Center on the Following Holidays:
- New Year's Day
- 4th of July
- Martin Luther King Jr. Day
- Labor Day
- President's Day
- Thanksgiving and the day after Thanksgiving
- Memorial Day
REI Gift Card and E-Gift Card Shipping
There are two shipping options for gift cards: Standard Shipping and Express Shipping.
- Standard Shipping is approximately 3–7 business days via USPS mail.
- Express Shipping is approximately 2 business days via UPS.
- REI e-gift cards are emailed directly to your recipients and usually arrive within a few hours after ordering.
- Please note that we no longer ship gift cards internationally, including to Canada—consider sending an REI e-gift card to international recipients.
*FREE in store pickup
In-store pickup dates vary based on product availability. Specific dates are viewable on the product page when you choose “Pick up in store” and/or in the cart when you select and add the item to your cart.