Browse Help Library
Have a question?
Help Center Home
Membership
- REI Co-op Member Number Lookup
- How do I change my name on my REI Co-op Membership?
- How do I earn a Co-op Member Reward?
- How can I spend my Total REI Rewards?
- When do my Total REI Rewards expire?
- Can I receive my Total REI Rewards by cash or check?
- Can I retroactively earn a Co-op Member Reward on previous purchases?
- How do I find my member number and Total REI Rewards balance?
- What do my Total REI Rewards include?
- What is the Member Collection?
- What is a Co-op Member Reward?
- How can I update the address, phone number or email on my REI Co-op Membership?
- REI accounts frequently asked questions
- REI Co-op Membership Benefits
- Log In to Your REI Online Account
- Create a New REI Online Account
- Password Protection
- REI Co-op Mastercard FAQ
- Wish List
- Become an REI Co-op Affiliate
- Membership FAQ
- How much is a membership?
- How do I become a member?
- I lost my membership card. What do I do?
- REI Member Rewards FAQ
- When do I get my Co-op Member Rewards?
- How do I apply my Co-op Member Rewards?
- What do my Co-op Member Rewards include?
- What items are not eligible for Co-op Member Rewards?
- Is there a difference between REI Dividend and REI Member Rewards?
- REI Member Bonus Card FAQ
- Where can I find my bonus card? What does it look like?
- I accidentally deleted the email with my bonus card in it. What should I do?
- I never received my bonus card, what do I do?
- I’m trying to use my Member Bonus Card, but it isn’t working.
- What are the benefits of linking my online account to my membership?
- How do I link my membership to my REI Online Account?
- How do I change the membership linked to my online account?
- How do I unlink my membership and online account?
- Can I link multiple memberships to one online account?
Browse Help Library
Quick tools
Tracking an order?
Visit your order history page to track status and review details.
Returning something?
Bring it to your nearest store or start an online mail-in return.
Delivery issue?
If your order is lost, incorrect, or something else, we'll make it right.