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Account & Login
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- Can I receive my Total REI Rewards by cash or check?
- Can I retroactively earn a Co-op Member Reward on previous purchases?
- Can I use any membership email address for my REI Online Account?
- Email Preferences
- When do I get my Co-op Member Rewards?
- How can I spend my Total REI Rewards?
- How do I earn a Co-op Member Reward?
- How do I find my member number and Total REI Rewards balance?
- How do I reset my REI Online Account password?
- I can't remember my user name and password, but I am a member. What should I do?
- I have our membership number in my online account, so why is it not letting me use Rewards?
- I updated my REI Online Account information, so why didn’t it update my REI Membership?
- I updated my REI Online Account. Why can’t I see the changes?
- Is an REI Online Account the same thing as a membership?
- It says my email address is not found, so why do I get emails from REI?
- Mail Preferences
- Promotional SMS Sign-up
- How can I update the address, phone number or email on my REI Co-op Membership?
- How do I change my name on my REI Co-op Membership?
- Password Protection
- REI Co-op Member Number Lookup
- REI accounts frequently asked questions
- What do my Total REI Rewards include?
- What is a Co-op Member Reward?
- What’s an REI Online Account?
- When do my Total REI Rewards expire?
- Can I check out as a “guest” if I’m a member?
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