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Membership & Rewards
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I updated my REI Online Account. Why can’t I see the changes?
Because it can take time for our systems to process your information fully, changes can be almost instant or take up to 24 hours for you to see. Try refreshing your browser session or deleting your cookies—this can help you see the changes. Please note that, unfortunately, we cannot help with technical support for your devices.
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Member rewards
- REI Co-op Member Number Lookup
- I have our membership number in my online account, so why is it not letting me use Rewards?
- What is a Co-op Member Reward?
- When do I get my Co-op Member Rewards?
- How do I earn a Co-op Member Reward?
- Can I retroactively earn a Co-op Member Reward on previous purchases?
- What do my Total REI Rewards include?
- How can I spend my Total REI Rewards?
- When do my Total REI Rewards expire?
- Can I receive my Total REI Rewards by cash or check?
- What is the Member Collection?
- REI Co-op Membership Benefits
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