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Co-op Member Reward notices are sent out via mail or email by March for the prior calendar year. For example, the Co-op Member Reward you earn on purchases made in 2024 will be issued by March 2025 and expire on January 3, 2027. 

Active members who earned a Co-op Member Reward and/or REI Co-op Mastercard Rewards on eligible purchases during the previous year will receive a notice by March via mail, email, or via their REI.com membership account.  Please note that the determination of whether the Co-op Member Reward consists of a Patronage Dividend, a Promotional Reward, or a combination of both, will be determined by REI on an annual basis.

PLEASE NOTE:  2025 PROMOTIONAL REWARDS WILL EXPIRE ON FEBRUARY 27, 2027, ONE YEAR AFTER DATE OF ISSUANCE. REFER TO TERMS AND CONDITIONS FOR MORE DETAILS.

All eligible REI merchandise purchases posted between 1/1–12/31 earn a Co-op Member Reward, reduced by any items returned for refund or credit. If your reward has already been calculated, then the reward is deducted from any returns. REI Co-op Members receive their Total REI Rewards notice annually via mail or email by March.

10% Co-op Member Reward is typical but not guaranteed. Co-op Member Reward is based on eligible purchases, excluding portion of purchase(s) made with Promotional Reward and Promotional Checks. Co-op Member Reward not available on outlet items, sale, clearance, discounted items, used gear, gift cards, REI classes and events, Intrepid Travel, shipping charges, service fees (e.g., rentals, labor, shop services), membership fee, REI Cooperative Action Fund donations, postage, event tickets, passes or registrations, government agencies and sales tax. Co-op Member Reward may be composed of a Patronage Dividend (governed by Co-op Bylaws), a Promotional Reward (governed by Membership Terms and Conditions), or a combination of both. See Membership Terms and Conditions for details.

Good news: You will earn 5% in REI Co-op Mastercard Rewards on net purchases (purchases minus any credits or returns) made at REI retail locations and REI.com. Purchases include full-price and discount-price items, REI gift cards, REI classes and events, services and fees. You will also earn 5% in REI Co-op Mastercard Rewards for donations made to the 501(c)(3) REI Cooperative Action Fund at REIfund.org or in-store at point-of-sale.

You may request a retroactive Co-op Member Reward credit for eligible purchases online or by calling Senior Service at 1-800-426-4840 by December 31st for purchases made that calendar year; have your receipt handy as you’ll need it to provide information about your purchase. A Co-op Member Reward* may be credited to you for purchases you made within the current calendar year. However, your Rewards cannot be credited for purchases that occurred before you became an REI Co-op member. * 

10% Co-op Member Reward is typical but not guaranteed.  Co-op Member Reward is based on eligible net qualified merchandise purchases, which exclude portion of the qualifying purchase(s) made with Promotional Reward and Promotional Checks, and the purchase of REI Outlet items, sale, clearance, discounted items, used gear, gift cards, REI classes and events, shipping charges, service fees (e.g., rentals, labor, shop services), membership fee, REI Cooperative Action Fund donations, postage, event tickets, passes or registrations, government agencies and sales tax. Co-op Member Reward may be composed of a Patronage Dividend (governed by Co-op Bylaws), a Promotional Reward (governed by Membership Terms and Conditions), or a combination of both. For details, see Membership Terms and Conditions.

Look up your member number and Total REI Rewards balance. You can also call Customer Support at 1-800-426-4840 (U.S. and Canada) or 1-253-891-2500 (International).

Your Total REI Rewards are comprised of your annual Co-op Member Reward* and your earned REI Co-op® Mastercard® Rewards (if you’re an REI Co-op Mastercard holder). *10% Co-op Member Reward is typical but not guaranteed.  Co-op Member Reward is based on eligible net qualified merchandise purchases, which exclude portion of the qualifying purchase(s) made with Promotional Reward and Promotional Checks, and the purchase of REI Outlet items, sale, clearance, discounted items, used gear, gift cards, REI classes and events, shipping charges, service fees (e.g., rentals, labor, shop services), membership fee, REI Cooperative Action Fund donations, postage, event tickets, passes or registrations, government agencies and sales tax. Co-op Member Reward may be composed of a Patronage Dividend (governed by Co-op Bylaws), a Promotional Reward (governed by Membership Terms and Conditions), or a combination of both. For details, see Membership Terms and Conditions. 

You can shop at REI Co-op with your Total REI Rewards as soon as you receive notice of them. 

Notices go out in March to active members who earned the Co-op Member Reward on eligible purchases during the previous year. They’re valid through their respective listed expiration dates. 

REI Co-op® Mastercard® Rewards can be redeemed as they’re earned and are available for redemption when posted to your account (generally 1-2 business days after the purchase is posted), and do not expire..

To redeem your Total REI Rewards:

• Shop online at REI.com or REI Outlet 
• Shop at any REI store 
• Shop with the REI mobile app (download free from the App Store) 

To redeem your Total REI Rewards on an REI order by phone, call:

1-800-426-4840 (U.S. and Canada)

1-253-891-2500 (International)

Note: Only the primary member (not a spouse or other family member) may redeem their Total REI Rewards.

PLEASE NOTE:  2025 PROMOTIONAL REWARDS WILL EXPIRE ON FEBRUARY 27, 2027, ONE YEAR AFTER DATE OF ISSUANCE. READ BELOW FOR MORE DETAILS.

Your Total REI Rewards expire as follows:

• Co-op Member Reward:
• 2024 Co-op Member Reward expires on January 3, 2027, at 11:59pm PT.
• 2025 Co-op Member Reward expires on February 27, 2027, at 11:59pm PT. 
• REI Co-op Mastercard Rewards:
• REI Co-op Mastercard Rewards no longer expire for the life of the account.  For more details on REI Co-op Mastercard Rewards, visit REI.com/membership/mastercard.

Patronage Dividends are issued in accordance with the Bylaws and can be redeemed at an REI store, REI.com, REI Outlet, or via the REI app unless otherwise indicated or determined by REI.

Promotional Rewards are issued in accordance with the REI Loyalty Program Terms and Conditions and cannot be exchanged for cash unless required by law.  Promotional Rewards can be redeemed at an REI store, REI.com, REI Outlet, or via the REI app unless otherwise indicated.

For details, see Membership Terms and Conditions. 

You must be an REI Co-op Member to be eligible for the REI Co-op Mastercard. It’s the card that helps members turn everyday purchases into more experiences, more good, more outside.

Here's how: You get rewards that you can redeem as you earn them,¹ like 5% back² in card rewards on REI purchases—and that’s in addition to your typical 10% Co-op Member Reward³—and 1.5% back⁴ in card rewards on purchases everywhere else. Shopping and paying bills with your REI Co-op Mastercard lets you grow your Total REI Rewards.

And here’s the more good part:

The REI Mastercard program proudly donates $2M annually to the REI Cooperative Action Fund, a community-supported public charity that directly supports organizations promoting justice, equity and belonging in the outdoors.⁵

When do I get my REI Co-op Mastercard Rewards?

Your 5% and 1.5% card rewards can be redeemed as you earn them.¹

¹ Rewards are earned and available for redemption when posted to your account (generally 1-2 business days after the purchase is posted).

² You will earn 5% back in REI Co-op Mastercard Rewards on net purchases (purchases minus any credits or returns) made at REI retail locations and REI.com. Purchases include full-price and discount-price items, REI gift cards, services or fees. You will also earn 5% back in REI Co-op Mastercard Rewards for donations made to the 501(c)(3) REI Cooperative Action Fund at REIfund.org or in-store at point-of-sale. Purchases made on promotional credit plans at REI do not qualify for rewards.

³ 10% Co-op Member Reward is typical but not guaranteed. Your Co-op Member Reward is based on eligible net purchases, which exclude REI Outlet items, sale and clearance items, discounted items, used gear, REI classes or events, shipping charges, return labels, exchanges, memberships, passes/tickets, service fees (e.g., rentals, labor, shop services), gift cards.

⁴ 1.5% back in REI Co-op Mastercard Rewards on all other purchases. Earnings will apply to net purchases only. Cash advances and balance transfers are not considered purchases and will not earn rewards.

⁵ The 501(c)(3) Fund makes grants to nonprofits that promote justice, equity and belonging in the outdoors. REI may change the benefit or named charity in future years. For details about the REI Cooperative Action Fund, please see REIfund.org

Member Collection is a curated selection of products just for members, including brand collaborations, limited-edition gear, early access and special offers.

REI Co-op Members get free U.S. standard shipping—no minimum order required. Exclusions apply, see terms & conditions.

Every REI store has a full-service bike shop, and many of our locations also have snow shops for skis and snowboards. Provide your membership information when you drop off your gear for service to obtain your 20% discount (parts not included). Learn more about shop service availability near you.

The service is not available in all locations. Check the REI store locator for participating stores. Gear must be in rust-free and clean condition to qualify.

Re/Supply is where members can shop and trade in used gear at REI all year. It’s a more sustainable and affordable way for members to purchase gear and apparel than buying new. Re/Supply includes gently used items that customers have either returned or traded-in and is ready for more life outside.

Members can participate in the following ways:

• Shopping the dedicated used gear section in most REI stores 
• Shopping our Re/Supply stores in Manhattan Beach, CA and Conshohocken, PA
• Trading in used gear in exchange for an REI gift card

Learn more or begin a trade-in

Re/Supply is an opportunity for REI members to have a positive impact on the outdoors by finding (or giving) new homes to gently used items. Buying a used item, instead of new, typically avoids CO2 emissions of 50% or more. This is based on REI Co-op’s estimate of preparing used gear for sale versus making new gear. Buying or trading-in gently used gear keeps your items out of landfills and gives you the opportunity to share gear with other members!

Re/Supply is 60 years of in-store Garage Sales reimagined. Access to used gear hasn't gone away, it's gotten better! Members can now shop and trade in used gear all year.

The Fund^† was established to harness the collective power of our members and employees to build a more just and inclusive outdoor culture. REI is donating $5 for every membership purchased because we believe that time outside is a human right, and connection to nature is fundamental to the social, cultural, and physical health and well-being of all people.
Learn more about the Fund, including current grantees, recommending a grantee, donating, or additional information. 
^†REI’s donations are made to a "Designated Fund" that's been established at the Seattle Foundation (Tax ID#91-6013536) for the benefit of the REI Cooperative Action Fund. Contributions to that Designated Fund are treated for tax purposes as gifts to a Section 501(c)(3) public charity.

With each new membership purchased, the co-op will donate $5 to support REI Cooperative Action Fund. REI’s donation is separate from the membership fee and made on behalf of the co-op, not each individual new member.

New members will be invited to share which of the Fund's three grantmaking initiatives they prefer—Connecting People Outside, Creating Space Outside or Centering Health Outside. The Fund staff will consider member feedback in deciding how the REI donation is invested in nonprofits, but the Fund is not restricted in how it makes its investments. 

Yes. As a co‑op, we put purpose before profits and act in the long-term interests of our members and community. As the needs of our members, community and business change, we may also change the benefits of lifetime membership. 

No, once a membership has been purchased it is yours for life. Memberships are non-refundable and not returnable.

Your member number is issued only in your name. Only you can redeem your Co-op Member Reward and REI Co-op Mastercard Rewards, and only you can vote for the REI board of directors. Your membership cannot be transferred to someone else. It’s yours for life.

At the moment, it’s not possible to gift a membership for someone else, but you can offer them a gift card that they can use to buy a membership of their own! 

Simply load a gift card with a minimum of $30, and your gift-getter can buy their very own $30 lifetime membership to the largest outdoor cooperative. We even have a card design specifically for new memberships.  

Buy a Gift Card