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Item 820038
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Reviewed by 3 customers
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Displaying reviews 1-3
Pros
Cons
Best Uses
Comments about Arbor Roundhouse RX Snowboard - 2011/2012:
Having just received this board, I have not yet had an opportunity to use it. It looks gorgeous and seems to be of excellent quality.
Service and delivery comments:
Shortly after ordering this board (just over an hour later), I stumbled upon a different Arbor board (the Cascade, which is an REI exclusive) that I decided I liked better. I contacted a customer service representative and asked if I could cancel my current order and pick the Cascade instead. I was told that my order was "too far along in the shipping process" to be able to cancel. Really? In just over an hour it was too far along in the process?
Being told that, I expected to find that the board would be shipped by the next morning. It wasn't. The board didn't actually ship until over a day later. So much for being "too far along in the process" I guess.
I can't say I was very pleased with the shipping of the item either. Upon arriving home today, to find the box on my porch, one of the ends of the box was completely unsealed. It showed no signs of having had any packing tape applied to it at all, like the other end. The only thing protecting the board on that end was simply a crumpled piece of paper shoved in the box.
Immediately I decided to unpack the box and inspect the board for damage. Upon pulling the board out, I noticed that the board bag was not sealed either. Most of the top have of the board was completely exposed. Luckily after going over it thoroughly I did not find any damage. I suppose that speaks to the quality of the board.
Overall I was very dissatisified with my experience and would definitely think twice before ordering from REI again.
Pros
Cons
Best Uses
Comments about Arbor Roundhouse RX Snowboard - 2011/2012:
Awesome board. I used it all season in all conditions. Rocker design plus Grip Tech made it a Go-to board in deep powder(rocker) and those bad days with ice(grip tech).
I got to ride the new 2013 Arbor Rocker and LibTech Attack Banana and Travis Rice Pro. All 3 were awesome, the Banana felt most stable in all conditions.
I did get a ding like in week 2, I'm not sure from where, might have been early season with traffic on the slopes, but I didn't get anymore dings once the real non-man made powder arrived.
So I think my ding ( 1/2 inch gash to top wood) was a rare experience.
Either way a sharp looking board and price that should get you a year or two of hard shredding.
Pros
Cons
Best Uses
Comments about Arbor Roundhouse RX Snowboard - 2011/2012:
Beautiful board! Every time I'm out, someone mentions how nice it is. You do have to be careful so you don't damage the topsheet. I managed to chip the edge of mine the second time out.
Displaying reviews 1-3
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