Track Your Order

Track Your Order

  • Package tracking is available for U.S. orders made online. Tracking is not available for orders made by phone.

  • We also offer limited tracking of REI Store Pickup orders.

  • You may track your package approximately 48 hours after you place your order. This delay may be longer for orders placed on Fridays or Saturdays.

  • Please note that oversized and hazardous items may be shipped separately from the rest of your order.

To locate a package:

  • Enter your REI order number (found on the confirmation page of your order, or the order confirmation e-mail or invoice that was sent to you).

  • Enter the 5-digit billing address zip code entered for your order.

Note:Package tracking information is available approximately 48 hours after you place your order.

Internet Order Number
Billing Address Zip Code