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We stand behind everything we sell. If you are not satisfied with your REI purchase, you can return it for a replacement or refund within one year of purchase.
REI's guarantee doesn't cover ordinary wear and tear or damage caused by improper use or accidents.
If your item has a manufacturing defect in its materials or workmanship, you can return it at any time. See our limited warranty.
Gear & advice you can trust
At REI, we live and breathe the outdoors, and we're passionate about sharing our expertise with people of all skill levels. Whether you're new to the outdoors or a seasoned explorer, we'll take the time to understand your needs and help you find the right gear for you.
10% annual member refund
Anyone can shop at REI, but for a one-time $20 fee you can become an REI member and enjoy a lifetime of benefits. These include an annual member refund, typically 10% back on eligible purchases.*
Read More I ordered toddler size 6 for my 3.5 years old but it is way too small. If you like this shoes make sure to order one size bigger than your child's true size. I am going to reorder size 8 to make sure she could fit in with socks and it won't be too small in couple month. Also, it looks like this is only the cool dry weather and dry pavement shoes. I don't think they would look nice if they get wet once. But overall they look very comfortable for little ones to play around playground and buzz around the park ponds on the bike.