100% satisfaction guaranteed
We stand behind everything we sell. If you are not satisfied with your REI purchase, you can return it for a replacement or refund within one year of purchase.
REI's guarantee doesn't cover ordinary wear and tear or damage caused by improper use or accidents.
If your item has a manufacturing defect in its materials or workmanship, you can return it at any time. See our limited warranty.
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At REI, we live and breathe the outdoors, and we're passionate about sharing our expertise with people of all skill levels. Whether you're new to the outdoors or a seasoned explorer, we'll take the time to understand your needs and help you find the right gear for you.
10% annual member refund
Anyone can shop at REI, but for a one-time $20 fee you can become an REI member and enjoy a lifetime of benefits. These include an annual member refund, typically 10% back on eligible purchases.*
Read More The product worked on my bike, but since I ride 29" the seat restrictes my turn radius. It also sits a little to far back on my chest, maybe my arms arent long enough. Also if you get the front carrier I would recommend getting a windshield. All in all I will be returning both the seat and adapter to get a rear seated carrier.