Hello @Joe ! We actually have a pretty great video and resource page found here: Bicycle Maintenance  I typically use the ol' ABCQ quick check before every ride: A: Air, make sure there is proper air inflation in the tires (psi recommendations are found on the sidewalls) B: Brake, ensure that brakes stop bike by pressing front brake and pushing bike forward, then rear brake, making sure bike stops C: Chain, check that chain is on, lubed & ready to go. Typically doing a quick pedal before your ride to make sure you are in a gear and run through gears while pedaling to make sure chain derails between gears smoothly Q: Quick release (or thru axle), make sure wheels are on, and quick release and thru axle are tight & installed properly before going on a ride. The video and page I linked above have some other helpful tips to get you going! Hope this helps out & have fun! Best, J ... View more

Hey @samuel327 ! Sorry about your wheel! In terms of replacement options, I've identified a few front wheel replacements from Rei.com, there is no "direct" replacement available but any wheel that fits the below specs will be compatible. Also, right now with the there is free shipping from orders on the website. You'll need to put your old tire/tube & rotor on the wheel when it arrives, but after that you'll be up and running again! The specs for that wheel are 700x40, Quick Release, with a 6 bolt rotor so any wheel that checks those boxes will work. There is a Shimano Deore/Sun Disc MTB 29er Front Wheel found here.  This one is a slightly wider rim than what was on there previous, however it should work just fine, the tire will just sit slightly differently on the rim   Hope that helps! Take care, J ... View more

@clintR Hello there! Officially, we do not ship new bicycle purchases to customers. There are many reasons for this, but it mostly comes down to safety, fit and certification of the original build. In order to preserve warranty on a bicycle you purchase, it needs to be assembled by one of our Certified Technicians (which is a free service done with purchase). I'd recommend reaching out to the nearest store to you and asking what solutions there could be if you are unable to make it into a store to help get you on a bike! They may be able to walk you through the best choices, and see if there is an option available to you. Happy future new bike day! Hope that helps! ... View more

Hello @davepetr10  & congrats on your second big gravel ride!  Every tire has a range of pressure- typically printed on the side wall of the tire (something like 30-60 psi), and the terrain will help you dictate what part of the range you'll want to be in. For hard packed dirt roads, or "Gucci gravel", you'll typically want to ride on the higher side of the pressure range to have the least amount of rolling resistance. And on the flip side, if you end up on more rugged, even single-track kind of gravel- you'll want to be on the lower end of the scale to help give you the most amount of traction. On long gravel rides I may do a lot of tweaking of my tire pressure for different parts of the trail/road, so I always bring a good pump so I can adapt easily. The rules are- don't go above the recommended (the tire could blow off the rim), and don't go below the range as it'll make you susceptible to flats. Are you running your tires with tubes or tubeless? I'm a big fan of going tubeless for gravel rides so I can get away with a lower pressure on rougher terrain and not have to worry about a pinch flat.If you are not currently running tubeless, but are curious about it, I'd recommend stopping by one of our shops to see if your set up will allow for an easy conversion, this has been a real game changer for me on long gravel rides. For any long ride I typically have a backup tube (sometimes a few if it's a REALLY long ride), patch kit, tire boot, hand pump, multi-tool, tire lever and my own mini roadside kit (which has  a little bit of grease, small replacement bolts & washers, presta valve/schrader valve adapter..etc). Hope this helps and have a great ride! ... View more