Agree with Old G that you're on your own. I had a similar experience with the plastic window... totally disintegrated. However the rest of the tent was (and still is) pristine, except for having reapplied sealant to the seams. I ended up sewing in a nylon piece and sealing heavily to get the fly in waterproof condition. My tent was never subjected to extensive exposure, only time. In a side note (looking at you REI-JohnJ), I was so put off by the "assistance" of my local store manager I haven't been back. His only solution was buying a whole new tent. Very poor optics for an "outdoors" company that has little apparent concern for limiting waste and reducing consumption.
... View more