I would just like to second the sentiment expressed here. I joined REI fortyseven years ago and bought my first item, a Primus stove, which I used for years, sometimes in critical situations, along with climbing ropes, other items of technical gear, sleeping bgs, clothing, etc, nearly all of which functioned superbly. There was one exception, a gadgety survival type item which I determined was useless and returned it with no problem (The item in question was soon deleted from the inventory). I have been very happy with my purchases from REI, using them for recreational excursions, search and rescue (a lot!), and archaeological field work during my career in the NPS. Now REI isn't the only good supplier of goodies in the outdoors arena, but they are one of the best and they pay attention to more than just profits. Live long and prosper, REI!
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