So is it not possible at all to just order replacement poles? I looked at the site you linked and it recommends a 3rd party repair shop... REI should service their own branded products. Especially something like tent poles... We were camped at Dead Horse Point State Park in Utah and had a bad wind storm over night. Snapped all my guy lines and bent the main overhead poles and snapped one of the corner poles. REI Kingdome 8. Mine is also the older version - the one where the two end poles don’t cross on the side. It is very apparent why the design changed. Now I have a $600 tent that is unusable.
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