REI Digital Community User Guidelines
Welcome to the Co-op's Digital Community! We are happy you're here.
REI has been your outdoor co-op since 1938, when a group of 23 climbing friends, united by their love of the outdoors, decided to source quality and affordable gear for their adventures. While much has changed since REI's beginnings, including the advent of the internet and digital communities like this one, our passion for life outside lives on in everything we do.
At REI, we believe a life outdoors is a life well-lived. We believe that it's in the wild, untamed and natural places that we find our best selves, so our purpose is to awaken a lifelong love of the outdoors, for all. Our Digital Community, which we refer to as Conversations and includes forums and direct messages, is an extension of this purpose, providing you with a place to connect with other outdoor enthusiasts, share knowledge and inspiration, discuss ideas, and build relationships.
Table of Contents
Using the REI Digital Community
The REI Digital Community, which includes forums, blogs, groups and direct messages, is intended to be an engaging, vibrant place where outdoor enthusiasts come together to share their ideas, excitement and love of the outdoors with others. To accomplish this mission, it is essential that all spaces within the REI Digital Community are safe and respectful and that the interactions are relevant. All users of the REI Digital Community must be at least 13 years old and are expected to comply with the following rules in all areas of the REI Digital Community:
Protect privacy - yours and others'.
Be respectful and honest.
Remember, this is user generated content.
Ask an REI Employee
You can connect directly with select REI employees in the "Ask an REI Employee" forum. By accessing REI's "Ask an REI Employee" forum, you agree to all of the above guidelines and the following:
Some members of the REI Digital Community are designated as superusers. These are community members who have shown a high level of quality engagement in the REI Digital Community and have been recognized for their activity with this designation. For more information about the superuser program, please see the About: Superusers article. Also, please note the following:
REI reserves the right to take action against any account that violates these guidelines. For example, we may remove your User Content, temporarily or permanently suspend your REI Digital Community-posting privileges or close your REI Digital Community account.
REI reserves the right to change or modify these guidelines at any time and in our sole discretion. If REI makes changes to these guidelines, we will provide you with notice of such changes, such as by sending an email, posting a notice on the REI Digital Community or updating the date on these guidelines. Your continued use of the REI Digital Community will confirm your acceptance of the revised guidelines. We encourage you to frequently review these guidelines to ensure you understand the terms and conditions that apply to your use of the REI Digital Community. If you do not agree to the amended guidelines, you must stop using the REI Digital Community.
Last updated on March 16, 2021