@Sammy Thanks for reaching out!
The answer depends on a little on location, as we are taking a phased approach across the country for reopening our stores. We currently have ~20 locations nationwide that have reopened for in-store shopping and are accepting returns; we anticipate opening more stores on a weekly basis through June and into July. Because the situation is dynamic and subject to change at any point, we are not able to share specific future reopening dates. Your most up-to-date information about current services and hours of operation at any given REI is the local store page.
@Sammy in addition to the information @REI-JohnJ provided, we are still probably ~2 weeks away from seeing our PA stores reopen for in-store shopping and returns, noting the situation is still very dynamic and could be unexpectedly delayed. We will try to loop back and confirm when these stores are open!