REI Co-op Flash Carbon Trekking Poles replacement parts?
I recently broke the lower section of one of me REI trekking poles in creek crossing. I was wondering if I could order that replacement part. I bought them back in March so I doubt that there is any warranty left on them.
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To confirm, are you referencing these Co-op Flash Carbon Compact Trekking Poles? REI does not currently have replacement parts for this product. Komperdell offers replacement parts for trekking poles and they may have a lower section that will work with your pole. While a different brand, we suggest checking with their customer service team to see about compatibility and availability. They can be reached by phone at (253) 867-5735.
We can't tell for sure based on the information provided, but if your product broke due to typical wear and tear or damage caused by accident, it will not be covered under our one year satisfaction guarantee. If it broke outside of these circumstances, you can connect with your local store or our Customer Support Team for more information about a potential return.
Hope that helps! Let us know if you have any other questions.
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