I had read this original post the day it was entered, and after reading @hikermor question, I messaged him directly because I didn't want to endorse, or bring any additional attention to this topic. Seeing the rest of this feedback gave me the impetus to add my 2 cents.  I completely agree with @REI-CarterC that everyone deserves respect and the opportunity to voice their feelings and concerns.  I also agree completely with @Philreedshikes , @nathanu in that I too was raised to use "sir" and "ma'am" as terms of respect.  That ethos was reinforced by my job training when I entered the workforce in retail.  If those terms are no longer considered acceptable, I certainly don't know what the correct terms is, or should be.  And neither do the vast majority of retail and hospitality workers I encounter across the country...in fact, the world.

I personally cannot understand why "ma'am" would be considered offensive, but, be that as it may, there are much less volatile ways of addressing it. A simple and polite. "I'm not fond of that term.  Please refer to me as _______." Or a joking or friendly, "Oh, that term is much to formal for me.  Call me_____."

Can't we all just get along?

And now, back to your regularly scheduled programming....

 

 

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