Always seems to be either too much or not enough, doesn't it?  I recently moved, and need to get new furniture.  The old stuff was, well, old, and pretty worn out.  I sold it, and I'm getting new stuff.  About a quarter of it was poorly packaged enough that it was damaged enough I couldn't use it, and had to return it.  The companies involved have been very good about it, either shipping replacement parts or replacing the item, but at what a huge waste!  Tossed half a desk into a recycle bin, for example.  All that just to say, I guess, that I sympathize with the problem, but don't really know what to do about it.

Retired medical technologist and engineer
REI member since 1978
Superusers do not speak on behalf of REI and may have received
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