@martymcdonald yes, our return policy covers the products we sell for 1 year, with exceptions for electronics and used gear, and does not cover wear and tear and damage due to accidents.

Would it be possible to provide us with more information about the type of failure you are experiencing with the REI Co-op Flash Insulated pad? This is important information we can pass along to our buyers and product designers. The most common areas of failure we see with ground pads, across all brands, are leaks at the seams, small punctures in the fabric and leaky valves, some of which can be repaired.

At REI, we believe time outside is fundamental to a life well lived.
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