Before you return it, try setting up a virtual outfitting appointment.

I just bought a Gregory Baltaro last fall and wanted help in making sure I had it set up properly. 

took about five minutes to walk me through the adjustments and it ended up feeling even better than when I tried fitting it myself. 

We then went through how to pack it for comfort. 

“Between every two pine trees there is a door leading to a new way of life.” (John Muir)

Superusers do not speak on behalf of REI and may have received
one or more gifts or other benefits from the co-op.