Hello there @MxnWhoWalks!
We would encourage you to take advantage of the advice available from our certified bike technicians! They can be reached via email at firstname.lastname@example.org!
In addition, some of our stores are offering contactless bike shop services now. I would recommend taking a look at the list to see if your local store is currently listed and connect with the technician. If your store is not yet listed, those two pages I linked are the best resources for updates.