Hello there @MxnWhoWalks!

We would encourage you to take advantage of the advice available from our certified bike technicians!  They can be reached via email at cyclinghelp@rei.com!

In addition, some of our stores are offering contactless bike shop services now.  I would recommend taking a look at the list to see if your local store is currently listed and connect with the technician.  If your store is not yet listed, those two pages I linked are the best resources for updates.

At REI, we believe time outside is fundamental to a life well lived.