@Kathryn2 thanks for reaching out; car top tents are so much fun! We'll likely need a little more information before we are able to help with your post. Where in the country are you located? Almost all of our stores have reopened (minus just a few), including our bike shops. What kind of installation help are you seeking? Do you already have crossbars on your car or do you need to have those installed? If you'll reply with a few more details, we'll see what additional help we can provide!