I have a 2016 rei half dome 2+ tent. Had to replace shock cord, and now tent poles don’t fit the tent—way too much tension on poles. Cord length is not the problem. Belatedly learned via rei video that there is a certain order to the 4 segments of each of the 4 legs. Appears each leg is comprised of 3 equal length male to female sections and one female to female section. Presume the female to female section goes either into the plastic hub or at other end at tent grommet. Have tried both but still won’t fit correctly— poles bend into “s” curve.

Would appreciate any advice available. Already consulted rei corporate and Tent Technologies, but no solution.