Hi @soojeong - Thanks for reaching out. Unfortunately, we do not have access to customer order information here in the community. You will need to contact our Customer Support team at 1 (800) 426-4840 or via Live Chat to discuss the details or your order.

You will see we have also removed your order number from this post to protect your privacy. 

Hopefully this helps!

At REI, we believe time outside is fundamental to a life well lived.
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