@brt  

We're sorry to hear you're having this issue with your Native sunglasses. Please take a look at this conversation we had with another user experiencing the issue as well: Native Eyewear --Beware! Struggles with replacement parts. . It might shed a little light on the situation and know we have sent the feedback to our team who manages vendor partnerships.

Hope this helps, thanks!

At REI, we believe time outside is fundamental to a life well lived.
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