I ordered three items during one of the REI Garage Sales.  Two items were delivered in a compromised condition.

The Sierra Designs puffy has a small puncture in the sleeve that leaks down.  The Merrill hiking shoes came with one shoelace that is too short to be functional.

I took the items into my local REI store.  They offered to sell me another shoelace and invited me to ship the puffy back to the outlet store (within one month of delivery).

I'm disappointed that REI shipped damaged goods and that the local store would not provide the correct sized shoelace or patch the puncture for me.  I guess it's on me.  Buyer beware.

I won't buy any garage sale items from the outlet store.

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