@herve64 Thanks for reaching out!

We're sorry to hear that you're having an issue with your bike wheel. Without seeing the wheel in front of us it is hard to know if it can be repaired. Your best bet is to take your wheel to the bike shop at your local REI store and speak with one of our bike techs about your options. If it is challenging for you to get to a store you can also email cyclinghelp@rei.com and one of our bike techs can connect with you that way.

Hopefully this helps and we can help get you back on your bike soon!

At REI, we believe time outside is fundamental to a life well lived.
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