Thanks for reaching out and we're sorry that your order appears to be missing pieces.

Your best course of action is to call our sales and customer service team at 1-800-426-4840 and talk to them about solutions. Here in the community we don't have access to order information. Also, we removed your order number to protect your privacy.

Hopefully this helps, thanks!

At REI, we believe time outside is fundamental to a life well lived.