@mr_trips Thank you for reaching out!

We appreciate your feedback (and your wordplay!) on our special order process. This is a good reminder of one of the many ways we can serve our customers better. Special orders are a complex process that involves many different ordering systems of the vendors REI has the privilege of working with. That being said, we appreciate hearing about different ways of thinking about serving our customers. We will be passing along your feedback to the appropriate teams for consideration. Thank you for taking the time to help us do better!

At REI, we believe time outside is fundamental to a life well lived.
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