@Ruser1 thanks for the question, and sorry for any confusion. A few responses:

  • Assuming the item you purchased is dividend-eligible, you will definitely earn it, even if you purchased your new membership in the same transaction (thanks for joining!)
  • We are experiencing delays with some orders, which may explain why you aren't yet seeing the item in your purchase history - our CS team (1-800-426-4840) will be your best resource for updates
  • Finally, it sounds like you're aware but making sure you know that the dividend is an annual accrual, so your 2020 dividend will be based on all of your purchases made in 2020, minus any returns you make

Hope this helps!

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