Hey there @whitefield207 !  Thank you for sharing this feedback with the Community.  While it is a possibility that this was the only packing solution available at the time, it is important that we continue to look at the most practical and resourceful ways of shipping product.

Thrilled to hear you are such a fan and that you got your product.  Thank you again for the feedback, as it is helpful in making improvements where we can!

Hope your son is enjoying time on his bike!

At REI, we believe time outside is fundamental to a life well lived.
0 Likes