Hi. We've been fans of REI for a long time. Receiving this box in the mail was embarrassing. We even got one of those cards from the letter carrier that says: "A package too large for your mailbox was attempted for delivery." So..here's a single chain link that we bought for my son. It's metal. It clearly needs neither a box of this size nor the packaging. Was this a joke or is this really the best idea someone had about use of resources? I'm happy to have the link and to have the bike up and running..but something's wrong with this process. Still a fan.